- Music
- Crafting and DIY Projects
- Drawing and Painting
- Photography
- Fashion
- Gardening
- Volunteering
- Rock Climbing
- Camping
- Hiking
- Surfing
- Yoga
- Mindfulness Practices
- Cooking
- Baking
Veronica Bretzius
Wilmington
Summary
Dedicated professional with a track record of enhancing customer satisfaction at Lavender Oaks Farm, adept in multitasking and time management. Excelled in roles requiring cleanliness and customer service, boosting efficiency and fostering positive environments. Skilled in cash handling and conflict resolution, demonstrating work ethic and integrity across diverse settings.
Overview
5
5
years of professional experience
Work History
Farm Helper
Lavender Oaks Farm
05.2023 - Current
- Watered plants during growing seasons and closely monitored crops for growth progress or issues.
- Identified weeds, pests, and plants to determine application and selection of fertilizers and pesticides.
- Contributed to a positive work environment through collaboration with fellow farm helpers and supervisors.
- Helped plan and coordinated wedding invitations and receptions.
- Worked in boutique sales and cashier position.
- Worked and served lunch-ins and tours
- Part-time summer job.
- Restocked boutique inventory.
Restaurant Waiter
Fridas Patio
05.2023 - 09.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Communicated with kitchen staff to enable accurate food preparation.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
Host
Lucky 32 Southern Kitchen
05.2022 - 10.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Cashier
Dry Clean City
06.2021 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Snack Bar Attendant
Aquatic Management Group
05.2020 - 07.2020
- Handled cash transactions accurately, maintaining accountability for daily revenue totals.
- Managed inventory levels, minimizing stock shortages and reducing waste.
- Responded to customer complaints to help resolve issues.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
Education
High School Diploma -
Cardinal Gibbons High School
Raleigh, NC05-2024
Skills
- Multitasking proficiency
- Time management capabilities
- Customer service
- Cleanliness
- Problem-solving
- Cash handling
- Conflict management
- Work ethic and integrity
- Patience and empathy
Interests
Timeline
Farm Helper
Lavender Oaks Farm
05.2023 - Current
Restaurant Waiter
Fridas Patio
05.2023 - 09.2023
Host
Lucky 32 Southern Kitchen
05.2022 - 10.2022
Cashier
Dry Clean City
06.2021 - 03.2022
Snack Bar Attendant
Aquatic Management Group
05.2020 - 07.2020
High School Diploma -
Cardinal Gibbons High School
Similar Profiles
William SaladrigasWilliam Saladrigas
Outdoor Farm Manager at Red Oak Lavender FarmOutdoor Farm Manager at Red Oak Lavender Farm
Taylor RathkeTaylor Rathke
Sales Associate at White Oak Lavender FarmSales Associate at White Oak Lavender Farm
Julie MoriconiJulie Moriconi
CEO at Lavender Lilly Farm, Inc.CEO at Lavender Lilly Farm, Inc.