Summary
Overview
Work History
Education
Skills
Timeline
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Vernon Stubbs

Biscoe

Summary

Dynamic professional with a proven track record in small business operations and customer relations at The Sanctuary. Skilled in strategic planning and process optimization, I successfully enhanced brand visibility and increased customer satisfaction. Adept at team oversight and employee development, I foster collaborative environments that drive growth and efficiency.

Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.

Overview

11
11
years of professional experience

Work History

Owner/Instructor

The Santucary
02.2021 - Current
  • Oversaw daily operations, ensuring quality service and customer satisfaction.
  • Developed strategic marketing initiatives to enhance brand visibility and attract new clients.
  • Streamlined inventory management processes, reducing waste and improving efficiency.
  • Trained and mentored staff, fostering a collaborative team environment.
  • Managed budgeting and financial forecasting to maintain profitability and growth objectives.
  • Managed day-to-day business operations.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Implemented standard operating procedures to ensure compliance with industry regulations.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

Professional Driver

HMD Trucking
10.2024 - 07.2025
  • Operated commercial vehicles adhering to safety regulations and company policies.
  • Navigated routes efficiently, ensuring timely deliveries of goods and services.
  • Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
  • Managed paperwork for delivery logs, fuel receipts, and maintenance records accurately.
  • Communicated effectively with dispatch regarding route changes and delivery updates.
  • Adapted quickly to changing schedules and demands during peak operational periods.
  • Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
  • Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
  • Picked up loads and secured properly to maintain safety and avoid damaging products.

Professional Driver

Circle S Ranch
09.2021 - 09.2024
  • Assisted in loading and unloading cargo while maintaining proper handling procedures.
  • Collaborated with team members to enhance overall transportation efficiency and service quality.
  • Conducted pre-trip inspections to ensure compliance with safety and regulatory standards.
  • Operated commercial vehicles to transport goods efficiently and safely across designated routes.
  • Maintained accurate logs of deliveries, mileage, and fuel consumption for reporting purposes.
  • Collaborated with dispatchers to optimize delivery schedules and address route changes promptly.
  • Adhered to all traffic laws and regulations while driving in various weather conditions.
  • Emphasized punctuality; arriving at pick-up locations ahead of time to facilitate expedited loading procedures and avoid potential delays in the process.
  • Demonstrated strong knowledge of DOT regulations, ensuring compliance with all applicable laws during transportation activities.
  • Delivered goods in a timely manner by adhering to strict schedules and maintaining constant communication with dispatchers.
  • Demonstrated attention to detail when completing paperwork accurately; submitting bills-of-lading promptly upon arrival at the destination for efficient processing.
  • Reduced delays and increased on-time deliveries by effectively planning routes using GPS technology and maps.
  • Managed challenging situations calmly under pressure; addressing mechanical breakdowns or unforeseen delays in an organized manner while keeping stakeholders informed as needed.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Dropped and hooked trailers and changed configuration of equipment.

Professional Driver

First Express
02.2019 - 08.2021
  • Demonstrated safe loading and unloading procedures to protect cargo integrity during transit.
  • Consistently maintained clear lines of communication between company management, dispatchers, customers, and peers to ensure smooth operations at all times.
  • Navigated complex road conditions, adapting driving techniques to maintain safety standards during adverse weather events.
  • Assisted fellow drivers when necessary, fostering a supportive work environment that prioritized teamwork and collaboration.
  • Enhanced overall safety by conducting thorough pre-trip and post-trip inspections, ensuring proper vehicle maintenance.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Exhibited exceptional time management skills, consistently meeting deadlines while balancing multiple responsibilities simultaneously.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.

Professional Driver

SAV Express
03.2018 - 02.2019
  • Maintained a clean and organized vehicle, ensuring a positive representation of the company brand while on the road.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Operated with safety and skill to avoid accidents and delays.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Collaborated with dispatchers to optimize delivery schedules and address route changes promptly.
  • Adhered to all traffic laws and regulations while driving in various weather conditions.
  • Maintained accurate logs of deliveries, mileage, and fuel consumption for reporting purposes.
  • Demonstrated strong knowledge of DOT regulations, ensuring compliance with all applicable laws during transportation activities.
  • Delivered goods in a timely manner by adhering to strict schedules and maintaining constant communication with dispatchers.
  • Demonstrated attention to detail when completing paperwork accurately; submitting bills-of-lading promptly upon arrival at the destination for efficient processing.
  • Dropped and hooked trailers and changed configuration of equipment.

Professional Driver

USA Trucking
09.2016 - 10.2018
  • Operated long-haul vehicles across diverse routes, ensuring timely and safe deliveries.
  • Resolved on-road issues effectively, maintaining service continuity and customer satisfaction.
  • Demonstrated exceptional customer service skills when interacting with clients during pickups and deliveries.
  • Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
  • Adhered to federal regulations regarding hours of service, improving operational efficiency.
  • Developed strong relationships with clients through consistent communication and exceptional service.
  • Improved on-time deliveries by planning efficient routes and maintaining open communication with dispatchers.
  • Utilized GPS systems effectively to plan optimal routes, reducing travel time and distance traveled.
  • Handled sensitive or hazardous materials cautiously according to guidelines, protecting both public safety and the environment from potential harm.
  • Managed unexpected roadside mechanical issues calmly by applying basic troubleshooting skills before calling for assistance.
  • Assisted in training new drivers on best practices for long-haul trucking operations, boosting overall performance levels.
  • Enhanced company reputation by representing the organization professionally during all interactions with clients, law enforcement, and fellow drivers.
  • Collaborated with dispatchers to resolve scheduling discrepancies or routing issues, maximizing efficiency.
  • Navigated challenging weather conditions to deliver loads safely and within deadline constraints.
  • Conducted thorough pre-trip inspections for safety compliance, resulting in fewer breakdowns and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Professional Driver

Fed Ex Ground
11.2017 - 02.2018

Connected and pulled multiple trailers

  • Trained new drivers on company policies, safety protocols, and operational best practices.
  • Implemented process improvements that enhanced delivery efficiency and reduced turnaround times.
  • Completed routine maintenance on truck to keep in working order.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Consistently maintained clear lines of communication between company management, dispatchers, customers, and peers to ensure smooth operations at all times.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Adhered to all traffic laws and regulations while driving in various weather conditions.
  • Dropped and hooked trailers and changed configuration of equipment.

Parts Manager

Kings Body Shop
01.2015 - 06.2016
  • Managed inventory levels to ensure optimal stock availability and minimize shortages.
  • Streamlined parts procurement processes, enhancing efficiency and reducing lead times.
  • Trained and mentored team members on best practices for parts management.
  • Implemented inventory tracking systems, improving accuracy in stock assessments.
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Created detailed reports on department performance for upper management review, identifying areas of improvement and growth opportunities.
  • Reduced excess stock levels through better demand forecasting, avoiding unnecessary capital tie-up.

Education

Communication Sciences And Disorders

Sandhills Community College
Pinehurst, NC
05-2012

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Strategic planning
  • Team oversight
  • Client service
  • Employee development
  • Partnership development
  • Process optimization
  • Key partnership cultivation
  • Teamwork and collaboration

Timeline

Professional Driver

HMD Trucking
10.2024 - 07.2025

Professional Driver

Circle S Ranch
09.2021 - 09.2024

Owner/Instructor

The Santucary
02.2021 - Current

Professional Driver

First Express
02.2019 - 08.2021

Professional Driver

SAV Express
03.2018 - 02.2019

Professional Driver

Fed Ex Ground
11.2017 - 02.2018

Professional Driver

USA Trucking
09.2016 - 10.2018

Parts Manager

Kings Body Shop
01.2015 - 06.2016

Communication Sciences And Disorders

Sandhills Community College
Vernon Stubbs