Open To Work
Vernon Calvin Sloan Jr.
Four Points Sheraton Hotel
Charlotte
Work Preference
Desired Job Title
Front Desk Clerk and Night AuditorDispatcherHousekeepingDriver and DispatcherFront Desk Agent
2
years of professional experience
Work History
Front Desk Clerk and Night Auditor
- Duties: Answering telephone calls, making reservations, checking guests in and out, Charging Credit Cards and Closing out the Business Day
- Supervisor: Cyndi Greenwood
Dispatcher
- Duties: Answering phones, Dispatching drivers, collecting sub fees and writing down trips.
- Supervisor: Archie Shaver
- How long employed: 5 yrs
- Reason For Leaving: Sickness
Housekeeping
- Duties: Cleaning Corporate Offices, Sweeping and Mopping Floors, emptying Trash
- Supervisor: Kent Wilkerson
- How long employed: 5 yrs
- Reason for Leaving: Got a full-time job
Driver and Dispatcher
- Duties: Transporting passengers to and from destinations, collecting money and fees, answering phone calls, dispatching drivers to different locations.
- Supervisor: Mary Dawkins
- Years employed: 5 yrs
- Reason for Leaving: Took care of grandmother
Front Desk Agent
11 Months- Greeted and checked in guests, ensuring a welcoming experience.
- Managed reservations using property management system, optimizing room assignments.
- Handled guest inquiries and concerns, providing timely and effective solutions.
- Coordinated with housekeeping for room readiness, enhancing operational efficiency.
1 Year 2 Months
- Job Duties: Answering Phones and Dispatching Wheelchairs for incoming and outgoing planes.
- Reason for Leaving: Medical Reasons
Education
Diploma - College Prep
Graduate: Diploma
Graduate: No
Skills
Time management
Hospitality services
Administrative skills
Problem-solving skills
Listening skills
Payment processing
Complaint resolution
File management
Hospitality management
Guest relations
Cash handling
Multi-line phone systems
Effective planning
Reservation management
Brand promotion
Conflict management
Guest reception
Property management systems
Recommending attractions and amenities
Analytical mastery
Hotel services and hospitality
Room charges
Room booking
Front desk management
Guest services
Credit and cash payments
Front office support
Reservations
Oral and written communications
Hospitality best practices
Report generation
Record preparation
Administrative support
Corporate branding
Clerical duties
Mail and packages
Supply replenishment
Safety and security procedures
Hospitality service expertise
Guest accommodations
Transaction processing
Transportation information
Registration
Training and mentoring
Registration processing
POS systems
Sales expertise
Conflict and issue documentation
Computer skills
Problem-solving
Phone and email etiquette
Teamwork and collaboration
Guest registration
Payment collection
Front office management
Data entry
Relationship building
Detail-oriented
Room service
Personal Attributes
Like meeting new people and having challenges presented to me. I have been Diagnosed with a mild form of Leukemia. I can perform basic duties but nothing too strenuous like lifting.
Timeline
Front Desk Agent
Four Points Sheraton Hotel
08.2025 - CurrentRead More
Prospect Air Services
05.2024 - 07.2025Read More
North Carolina A&T State University
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Driver and Dispatcher
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Housekeeping
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Dispatcher
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Front Desk Clerk and Night Auditor
Quality Inn
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Salisbury High School
Diploma from College Prep
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