Vensqala Chavis
Shannon
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
Work History
Warehouse Worker
Walmart Distribution Center
Fayetteville
02.2023 - 03.2024
- Organized warehouse space for efficient storage of products.
- Received and tracked incoming inventory shipments.
- Investigated any reported problems regarding shipping errors or damages.
Picker Packer
Delta Apparel
Fabens
02.2021 - 07.2022
- Maintained cleanliness of work area while adhering to safety regulations.
- Loaded boxes onto conveyor belts for sorting into correct shipping destinations.
- Verified accuracy of picked items by comparing them against pick list.
After-School Teacher
Houston schools of Moral and Ethica
Houston
11.2020 - 01.2022
- Facilitated small group activities to help foster student collaboration skills.
- Implemented classroom rules and regulations in order to maintain order during class time.
- Organized and facilitated field trips to local museums and other educational sites.
Poultry Processor
Sanderson Farms Processing Plant
Saint Pauls
01.2017 - 01.2020
- Utilized a variety of hand tools such as saws and grinders when necessary.
- Ensured all equipment was properly maintained and serviced regularly.
- Performed sanitation duties such as cleaning floors, walls, and work surfaces regularly.
After-School Program Leader
Shining Star Christian Schools
Fayetteville
03.2015 - 06.2017
- Watch and supervise children at all times
- Make sure children follow rules and stay safe
- Handle minor conflicts or behavior issues calmly
- Follow safety procedures and emergency plans
- Plan fun and educational activities (games, crafts, homework time, outdoor play)
- Help children with homework or school projects
- Encourage teamwork, creativity, and positive behavior
- Lead a group of children (often by age group)
- Give directions to assistant staff or volunteers if assigned
- Set a good example of behavior and professionalism
- Communicate with parents about children’s behavior
- Take attendance
- Keep records of incidents or daily activities
- Help with snack distribution
- Follow program policies and schedules
Cashier Team Lead
Dollar General
Fay
02.2014 - 09.2016
- Coordinated with other departments when additional support was needed during peak hours.
- Completed paperwork related to personnel actions including hiring, terminations, transfers.
- Identified discrepancies between actual sales figures and expected totals.
Customer Service Cashier
Montgomery Wards Department Store
Houston
08.2007 - 06.2009
- Provided excellent customer service by helping customers locate items they were looking for.
- Verified that all coupons were valid prior to processing them into the system.
- Answered incoming phone calls from customers regarding product availability or store locations.
Payroll Clerk
Houston Post Tension
Houston
06.2005 - 09.2008
- Managed multiple projects simultaneously while meeting strict deadlines.
- Assisted in the development and implementation of payroll policies and procedures.
- Responded to inquiries regarding wage garnishments, taxes, 401 contributions.
Education
Associate of Applied Science -
Miller-Motte Technical College
Chattanooga, TN 09.2023 - 11.2025
High School Diploma -
Westfield High School
Houston, TX06-2005
Some College (No Degree) -
Fayetteville Technical Community College
Fayetteville, NCSkills
- Inventory Tracking
- Heavy Equipment Operation
- Loading and unloading
- Shipment Palletization
- Operations Support
- Warehouse Operations
- Self-Motivated and Disciplined
- Assembly and production
- Picking and Packing
- Attention to Detail
- Packaging and Labeling
- Receiving and Processing Shipments
- Safety Training
- Sorting and Labeling
- Cycle Counts
- Cost Reduction
- Microsoft Excel
- Delivery Scheduling
- Warehouse Safety
- Product Management
- Barcode scanning
- Purchase Order Review
- Basic Mathematics
- Damage Reports
- Heavy Lifting
- Deadline Adherence
- Health and Safety Regulations
- Clear Communication
- Order Picking
- Stacking and Staging
- Microsoft Outlook
- Stock control
- Cleaning and Organizing
Timeline
Associate of Applied Science -
Miller-Motte Technical College
09.2023 - 11.2025
Warehouse Worker
Walmart Distribution Center
02.2023 - 03.2024
Picker Packer
Delta Apparel
02.2021 - 07.2022
After-School Teacher
Houston schools of Moral and Ethica
11.2020 - 01.2022
Poultry Processor
Sanderson Farms Processing Plant
01.2017 - 01.2020
After-School Program Leader
Shining Star Christian Schools
03.2015 - 06.2017
Cashier Team Lead
Dollar General
02.2014 - 09.2016
Customer Service Cashier
Montgomery Wards Department Store
08.2007 - 06.2009
Payroll Clerk
Houston Post Tension
06.2005 - 09.2008
High School Diploma -
Westfield High School
Some College (No Degree) -
Fayetteville Technical Community College