Venetia Rochelle
Apex
Summary
Finance professional with proven track record in managing complex financial operations and strategic planning. Highly collaborative and results-driven, known for flexibility and reliability in dynamic environments. Proficient in financial analysis, forecasting, and team leadership.
Experienced with financial analysis, forecasting, and strategic planning. Utilizes comprehensive knowledge of budgeting and cost management to drive financial performance. Track record of effective collaboration and adaptability in achieving organizational goals.
Diligent [Desired Position] with comprehensive background in financial analysis and strategic planning. Successfully managed budgeting processes and implemented cost-saving initiatives. Demonstrated proficiency in financial reporting and risk assessment.
Overview
7
7
years of professional experience
Work History
Remote CEC Finance Specialist, Customer Service Associate
Carmax
01.2025 - Current
- Discovery the Customers need and wants for the vehicle, do co shopping, provide a virtual experience of car purchasing. Providing credit information, completing finance applications for vehicle selected, reaching daily goals of processing applications, I have been successful, and exceptional in bonus periods since starting at Carmax for bonuses. Creating an experience for each individual customer of car buying from home.
Caterer
Peace Treats
03.2019 - 07.2024
- Coordinated catering events, ensuring timely delivery and setup of food services.
- Developed menus tailored to client preferences, incorporating seasonal ingredients.
- Trained and supervised staff to ensure high-quality service and operational efficiency.
- Managed inventory and procurement processes to maintain optimal stock levels.
Executive Assistant
AFS Transport LLC
01.2019 - 01.2024
- Creating BOL Bill of Landings daily for drives route, handle state compliance and taxes for Transportation company, hiring and retaining drivers, daily accounting, admin paperwork, daily communication with brokers, scheduling Maintenance and repairs for trucks.
- Coordinated executive schedules to optimize time management and streamline workflows.
- Facilitated communication between departments to enhance operational efficiency and project alignment.
- Developed and maintained filing systems for critical documents, improving retrieval speed and accuracy.
- Handled confidential and sensitive information with discretion and tact.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Answered high volume of phone calls and email inquiries.
Tier I CSR
CIOX HEALTH, Health Information Managment
01.2019 - 02.2020
- Resolved customer inquiries through multiple channels, ensuring timely and accurate information delivery.
- Educated customers on product features and services, enhancing their overall experience and satisfaction.
- Streamlined ticketing system processes, improving response times and service quality for customer support requests.
- Mentored new team members on best practices for effective communication and problem resolution techniques.
Education
Associate of Applied Science - Business Management
Wake Technical Community College
Raleigh, NC01.2009
Certificate of Technical Studies - Pharmacy Technician
Central Carolina Community College
Sanford, NC07-2017
Skills
- Administrative work
- Marketing
- Sales
- Financing
- Management
- Retain Customers
- Risk reporting
- Financial statements
- Collections
- Invoice processing
- Credit analysis
- Payment coordination
Accomplishments
- Achieved Exceptional/Successful bonuses by completing Recording Breaking Loan Applications
- with accuracy and efficiency.
Timeline
Remote CEC Finance Specialist, Customer Service Associate
Carmax
01.2025 - Current
Caterer
Peace Treats
03.2019 - 07.2024
Tier I CSR
CIOX HEALTH, Health Information Managment
01.2019 - 02.2020
Executive Assistant
AFS Transport LLC
01.2019 - 01.2024
Associate of Applied Science - Business Management
Wake Technical Community College
Certificate of Technical Studies - Pharmacy Technician
Central Carolina Community College