Vania Vazquez

• Analyzed customer feedback to identify trends and drive continuous improvement initiatives.

• Maximized profits with strategic pricing and inventory management.

• Developed effective product listings utilizing SEO techniques to enhance visibility

• Maintained a consistent seller rating above 99% through exceptional attention to detail and customer service.

• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

• Increased independence in daily living activities by teaching self-

care skills such as dressing, grooming, and hygiene management.

• Transported children safely to school, therapy appointments, recreational activities, maintaining punctuality at all times.

• Developed strong rapport with children under my care, creating an atmosphere of trust that facilitated growth and progress.

• Maintained open lines of communication with parents, providing regular updates on their child"s progress as well as discussing any concerns or suggestions for improvement.

• Advocated for patient needs within healthcare settings, ensuring their voices were heard and respected.

• Maintained accurate records of activities, incidents, and resident information for regulatory compliance.

• Managed medication schedules for residents to ensure timely and accurate administration.

• Promoted culture of respect and empathy, leading by example and setting positive tone.

• Created a nurturing environment that promoted emotional well-being and social skills among children.

• Handled conflict resolution among children using effective problem-solving strategies that promoted empathy and understanding.

• Maintained accurate records of guest information, payments, and reservations using hotel management software systems.

• Took reservations over phone, in person, and via computer for guests and provided confirmation information.

• Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.

• Mentored new hires on best practices at the front desk ensuring they were properly trained and equipped to excel in their roles.

• Confirmed important personal and payment information for compliance with security and payment card industry standards.

• Learned and adapted quickly to new technology and software applications.

• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

• Managed conference room schedules

• Interacted with vendors, contractors, maintenance, and professional services personnel to receive orders, direct activities, and communicate instructions.

• Developed strong working relationships with team members, fostering a positive work environment.

• Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.