Vania Norman
Gastonia
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Experience Lead
PetSmart
Gastonia, NC
08.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Professional Pet Stylist
PetSmart
Gastonia, NC
11.2023 - Current
- Led grooming sessions for diverse breeds, ensuring high standards of pet care and client satisfaction.
- Mentored junior stylists on grooming techniques and best practices, enhancing team skill sets.
- Developed customized grooming plans based on pet needs, promoting healthy coats and skin.
- Implemented efficient workflow processes to reduce service wait times and improve operational efficiency.
- Conducted thorough consultations with pet owners to assess needs and provide tailored recommendations.
- Maintained cleanliness and organization of grooming stations, adhering to safety regulations and standards.
Personal Shopper
Walmart
Lake Wylie, SC/YORK
12.2022 - 11.2023
- Fostered high-level customer service and satisfaction to drive loyalty.
- Maintained positive working relationships with customers, team members, and leadership.
- Met or exceeded personal and department sales goals.
- Cultivated excellent verbal communication skills.
- Remained calmed and patient in stressful situations.
Cashier/Food Runner/ Etc.
Tex-Mex Back Road Grill
Gastonia, NC/GASTON
11.2020 - 11.2022
- Developed team lead skills.
- Complaint and conflict resolution.
- Effectively communicated with co-workers in order to achieve set goals.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
- Helped restock shelves when necessary to maintain an organized display area.
Education
High School Diploma -
Highland School of Technology
Gastonia, NC/GASTON05-2023
No Degree - Veterinary Technology
Gaston College
Dallas06-2027
Skills
- Excellent Communication
- Outgoing and Friendly
- Critical Thinking
- Dependable and Reliable
- Time Management
- Leadership
- Conflict Resolution
- Team Goals
Certification
- Microsoft Office Specialist
- CPR and Basic Life Support
- Stop The Bleed
- Criminal Justice
- OSHA
- Vision Screening
Timeline
Experience Lead
PetSmart
08.2025 - Current
Professional Pet Stylist
PetSmart
11.2023 - Current
Personal Shopper
Walmart
12.2022 - 11.2023
Cashier/Food Runner/ Etc.
Tex-Mex Back Road Grill
11.2020 - 11.2022
High School Diploma -
Highland School of Technology
No Degree - Veterinary Technology
Gaston College