Experienced hospitality professional equipped to excel in hosting and managing large-scale events. Adept at fostering team collaboration, ensuring smooth operations, and adapting to changing needs. Skilled in guest relations, event coordination, and communication. Known for reliability, positive attitude, and results-driven approach.
Overview
5
5
years of professional experience
Work History
Kitchen Expo
Duke DKH
406 Chapel Dr Durham, NC 27705
01.2023 - Current
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
Learned other teammates' work tasks to train as backup.
Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
Reduced kitchen accidents by maintaining high standards of cleanliness and safety.
Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Closing shift at 12 p.m.
Waitress
Silver Spoon Restaurant
5230 N Roxboro St Durham Nc 27712
07.2020 - Current
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Used cash registers and credit card machines to cash out customers.
Collaborated with team members to consistently provide efficient service during peak hours.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Consultant -Project Closure and Team Capacities at Diakonie Katastrophenhilfe (DKH)Consultant -Project Closure and Team Capacities at Diakonie Katastrophenhilfe (DKH)