Vandalyn Howard
Charlotte
Summary
Dynamic Medicare Sales Agent with a proven track record at Go Health, excelling in client education and relationship building. Goal-oriented and skilled in product presentation, I effectively assess client needs to recommend tailored Medicare solutions, ensuring compliance and enhancing customer satisfaction. Committed to delivering exceptional service and support for long-term success.
Overview
11
11
years of professional experience
Work History
Medicare Sales Agent
Go Health
04.2018 - Current
- Educated clients on benefits and coverage options, enhancing understanding and engagement.
- Collaborated with cross-functional teams to streamline enrollment processes and improve customer experience.
- Conducted thorough needs assessments for each client, recommending the most suitable Medicare plans based on their unique requirements.
- Resolved client inquiries and concerns promptly, ensuring their satisfaction with chosen Medicare plans.
- Built strong relationships with clients for long-term success by providing exceptional customer service and support.
Medicare Sales Representative
Aon Hewitt
01.2015 - 02.2018
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Maintained compliance with industry regulations, ensuring all transactions adhered to legal standards.
- Conducted regular policy reviews for clients, identifying potential gaps in coverage and offering solutions to mitigate risks.
- Conducted enrollment presentations, educating clients on plan benefits and features tailored to individual needs.
- Developed comprehensive knowledge of Medicare products and services to effectively address client inquiries.
Education
Hofstra
Hempstead, NYSkills
- Goal oriented
- Product presentation
- Medicare
- Eligibility determination
Timeline
Medicare Sales Agent
Go Health
04.2018 - Current
Medicare Sales Representative
Aon Hewitt
01.2015 - 02.2018
Hofstra
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