Valerie Glover
Charlotte
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Accounts Receivable Specialist
Thermo Fisher
Durham
03.2023 - 09.2023
- Accounts Receivable processing, including cash posting.
- Collections attempts via emails to vendors.
- Month-end close process support including journal entry posting/logging.
- Assisted with various accounting tasks and special projects in the department.
Patient Service Representative
Raleigh Eye Center
Raleigh
12.2022 - 02.2023
- Greeted patients and facilitated appointment scheduling to ensure timely access to care.
- Collected and verified patient insurance information for processing.
- Answered incoming calls professionally, addressing patient inquiries and concerns effectively.
- Adhered to HIPAA regulations when handling confidential patient information.
- Coordinated follow-up appointments based on provider availability to optimize patient flow.
Sterile Processing Technician
Duke University
Durham
06.2022 - 11.2022
- Sterilized surgical instruments using autoclaves and chemical solutions.
- Prepared and organized instrument trays for medical procedures, ensuring availability of essential tools for surgical teams.
- Maintained cleanliness and orderliness of sterile processing area to uphold safety standards and facilitate efficient workflow.
- Inspected instruments for damage and ensured proper functioning prior to sterilization, contributing to patient safety and operational reliability.
Accounts Receivable Specialist
Curo Health Services
Mooresville
08.2021 - 05.2022
- Verified deposits and rectified discrepancies to ensure accurate financial records.
- Sorted and categorized incoming mail to streamline processing workflows.
- Managed monthly reconciliation schedules for Medicare accounts to maintain compliance and accuracy.
Patient Accounts Specialist
Atrium Health
Charlotte
06.2017 - 08.2021
- Processed incoming payments from patients and insurance companies.
- Contributed to special projects organized by management team.
- Processed invoice payments and recorded information in account database.
- Attended workshops, seminars, and training classes to improve knowledge of industry updates and federal regulations.
Education
High School Diploma -
Garinger
Charlotte, NC06-1991
Skills
- Payment processing
- Account reconciliation
- Data management
- Microsoft Excel
- Microsoft Office Suite
- Clerical support
- Attention to detail
- Customer service support
- Effective communication
- Written communication
- Email correspondence
- Phone call handling
- Multitasking
- Office equipment operation
- Front desk reception
- Mail handling
Timeline
Accounts Receivable Specialist
Thermo Fisher
03.2023 - 09.2023
Patient Service Representative
Raleigh Eye Center
12.2022 - 02.2023
Sterile Processing Technician
Duke University
06.2022 - 11.2022
Accounts Receivable Specialist
Curo Health Services
08.2021 - 05.2022
Patient Accounts Specialist
Atrium Health
06.2017 - 08.2021
High School Diploma -
Garinger