Valeria Michelle Serrano
Indian Trail
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
ABS KIDS
Charlotte, NC
11.2024 - Current
- Implemented behavior intervention plans to support individual client needs.
- Collected and analyzed data on client progress and behavior patterns.
- Collaborated with multidisciplinary teams to develop effective treatment strategies.
- Assisted in training new staff on behavioral techniques and protocols.
Human Resources Specialist (42A)
North Carolina Army National Guard
Concord, NC
03.2022 - Current
- Prepare and process personnel actions and documents; maintain soldier records and databases
- Conduct personnel distribution and strength management analysis
- Provide administrative and technical guidance on human resources functions
- Prepare and maintains officer and enlisted personnel record
Childcare Worker
The Goddard School
Monroe, NC
01.2022 - 03.2022
- Planned and implemented age-appropriate activities and games
- Helped children with personal hygiene and nutrition, and monitored children’s behavior and progress
- Collaborated with parents and other staff members, and always maintained a clean and safe environment
Office Associate
Pruitt Health
Monroe, NC
04.2021 - 07.2021
- Provided basic care and support to nursing home patients with daily activities, such as bathing, dressing, cleaning, feeding, standing, and sitting.
- Aided medical staff with medical procedures and equipment
- Provided emotional support to patients and their families
Customer Service Associate
TJ Maxx
Monroe, NC
09.2017 - 06.2018
- Greeted customers, assisted in locating merchandise, and suggested suitable options
- Maintained store appearance and cleanliness; stocked, sorted, and replenished merchandise
- Balanced and organized cash register; processed cash and credit card payments
Education
Basic Combat Training, Human Resources Specialist (42A) Training
U.S. Army Training Center
Fort Jackson, SC01.2022
High School Diploma - undefined
Sun Valley School
Monroe, NC01.2018
Skills
- Well-organized and efficient
- Dedicated team player
- Microsoft Office Suite
- Meticulous attention to detail
- Customer service and communication skills
- Knowledge of military regulations and policies
- Patient care and safety
- Ability to prioritize and adapt
Certification
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
- RBT - Registered Behavior Technician
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Registered Behavior Technician
ABS KIDS
11.2024 - Current
Human Resources Specialist (42A)
North Carolina Army National Guard
03.2022 - Current
Childcare Worker
The Goddard School
01.2022 - 03.2022
Office Associate
Pruitt Health
04.2021 - 07.2021
Customer Service Associate
TJ Maxx
09.2017 - 06.2018
High School Diploma - undefined
Sun Valley School
Basic Combat Training, Human Resources Specialist (42A) Training
U.S. Army Training Center