Valeria Rodriguez
Clayton
Summary
Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships.
Overview
9
9
years of professional experience
2020
2020
years of post-secondary education
Work History
Loan Officer
One Main Finanical
Raleigh
09.2023 - Current
- Developed and maintained relationships with potential customers to increase loan business.
- Negotiated terms and conditions of loan contracts.
- Performed quality assurance reviews on all closed loans for compliance purposes.
Loan Officer
Regional Finance
Knightdale
02.2021 - 07.2023
- Explained various types of loans available to customers and their associated terms and conditions.
- Counseled clients on debt management and repayment plans.
- Maintained current knowledge regarding new laws, regulations, policies, procedures, products, services. related to consumer lending operations.
- Developed and maintained relationships with potential customers to increase loan business.
- Conducted risk analysis to identify potential losses associated with certain loans.
- Processed payments received from borrowers in accordance with established policies and procedures.
- Identified opportunities for cross-selling additional products and services.
- Responded promptly to customer inquiries regarding their accounts or other matters related to consumer lending operations.
Sales Associate
Boost Moblie
Dunn
10.2018 - 02.2021
- Processed credit card transactions quickly and securely.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Conducted inventories on a regular basis to track stock levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Waitress
Mucho México
Smithfield
12.2016 - 12.2017
- Maintained a clean work station by restocking supplies, wiping down counters.
- Greeted customers and provided menus.
- Participated in team meetings to discuss new menu items or changes in policy.
- Managed multiple duties at once, maintaining high standards of service and customer satisfaction.
Education
Smithfield Selma High School
Smithfield , NcSkills
- Loan origination
- Credit analysis
- Regulatory compliance
- Loan documentation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Loan Officer
One Main Finanical
09.2023 - Current
Loan Officer
Regional Finance
02.2021 - 07.2023
Sales Associate
Boost Moblie
10.2018 - 02.2021
Waitress
Mucho México
12.2016 - 12.2017
Smithfield Selma High School