V. Mae Wilkins
Tryon
Summary
Dynamic, results-oriented professional with a multifaceted background in marketing, operations, human resources, web design, accounting, and community support. Recognized for crafting and executing innovative solutions within nonprofit, entrepreneurial, and service-oriented environments. Demonstrated expertise in project management, problem-solving, and cross-functional collaboration in fast-paced, resource-constrained settings. Committed to optimizing workflows, enhancing client experiences, and developing inclusive programs that empower underserved communities while leveraging modern technologies to streamline operations and foster meaningful engagement.
Overview
24
24
years of professional experience
Work History
Forever Dream Senior Dog Sanctuary
07.2015 - Current
- Manage animal intake, discharge, and daily care routines (cleaning, feeding, socialization).
- Oversee facility operations, including appointments, customer service, equipment upkeep, and cleanliness.
- Build and maintain partnerships with local vets, community groups, welfare organizations, and city agencies to support SNN initiatives.
- Develop and lead a mutually beneficial in-house volunteer program.
- Coordinate outreach schedules and ensure smooth day-to-day functioning.
Sr. Recovery Coach/Life Coach
CooperRiis
10.2013 - 07.2014
- Facilitated recovery planning sessions with clients to establish personalized goals and strategies.
- Supported individuals in developing coping skills and resilience through structured coaching techniques.
Recovery Coordinator
CooperRiis
08.2008 - 10.2013
- Coordinated individualized recovery plans to support client needs and goals.
- Collaborated with interdisciplinary teams to enhance treatment strategies and outcomes.
- Facilitated workshops and group sessions to promote community engagement and peer support.
- Monitored client progress, adjusting care plans based on evolving needs and feedback.
- Developed resource materials for clients, improving access to essential services and information.
Business Co-Owner
Buck's Pizza
08.2001 - 02.2008
- Directed daily operations to ensure efficient service delivery and customer satisfaction.
- Implemented strategic marketing initiatives to enhance brand visibility and drive sales growth.
- Coordinated community engagement events to strengthen local partnerships and enhance brand loyalty.
- Spearheaded successful product launches with thorough market research, strategic pricing structures, and well-executed promotional efforts.
Education
Cisco Certified IT Network -
IT University/Distance Learning
01.2015
BA - Entrepreneurship
Ashford University
01.2014
AS - Accounting
Monroeville School of Business
Monroeville, PA01.1991
Skills
- Digital marketing strategy
- Digital content development
- Appointment coordination
- Stakeholder engagement
- Data analysis
- Target audience analysis
- Social media hashtag strategy
- Campaign performance enhancement
- Proficient in Meta Business Suite
- Canva design proficiency
- Content scheduling expertise
- Timely delivery
- Content branding expertise
- Proficient in Adobe Creative Cloud
- Adobe Photoshop proficiency
- Graphic design proficiency
- Proficient in InDesign
- Video editing expertise
- Figma design proficiency
- Webflow development
- WordPress development
- Web development with HTML5
- Advanced CSS3 techniques
- Proficient in SEO tools
- Yoast SEO proficiency
- Proficient in SEMrush
- Proficient in OBS Studio
- Streamlabs proficiency
Additional Information
Experienced in content creation, scheduling, and engagement across platforms including Facebook, Instagram, TikTok, and LinkedIn. Skilled in analytics, audience targeting, hashtag strategy, and campaign optimization using tools like Meta Business Suite, Canva, Buffer, and Later. Developed branded content for outreach, promotions, and community engagement., Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere Pro), Canva, Figma, Webflow, WordPress, HTML5, CSS3, SEO tools (Yoast, SEMrush), OBS Studio, Streamlabs, Virtual DJ, Microsoft Office Suite, QuickBooks, CMS platforms, AS400, MicroKey, fast typing (65 WPM), strong email/internet skills, live internet radio station ownership and operation, Certified in animal behavior, Designed web and print marketing materials (flyers, menus, coupons); analyzed sales trends; supported local events., Delivered customer service and quality assurance; resolved complaints and created feedback tools., Managed HR functions: hiring, onboarding, training, scheduling, benefits administration, and employee file organization., Prioritized inclusive hiring practices, supporting employees with special needs., Handled daily accounting and compliance with state and federal regulations., Oversaw full restaurant operations; trained and collaborated with staff across all departments.
Timeline
Forever Dream Senior Dog Sanctuary
07.2015 - Current
Sr. Recovery Coach/Life Coach
CooperRiis
10.2013 - 07.2014
Recovery Coordinator
CooperRiis
08.2008 - 10.2013
Business Co-Owner
Buck's Pizza
08.2001 - 02.2008
BA - Entrepreneurship
Ashford University
Cisco Certified IT Network -
IT University/Distance Learning
AS - Accounting
Monroeville School of Business