Ukali Mabinton
Charlotte
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Account Executive/Payments Specialist (SaaS)
ProfitSolv
03.2022 - Current
- Building and maintaining sales pipeline using Salesforce.
- Provides product demos and sales calls with legal and accounting firms.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Led successful sales presentations to prospective clients, resulting in increased partnerships and collaboration opportunities.
- Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
- Developed strong client relationships through consistent communication and attentive service.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Trained clients on product features and updates to secure buy-in.
Home Advisor
Better Mortgage
05.2020 - 02.2022
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Explained different types of loans pertaining to client situations.
Sales Professional V
Red Ventures
02.2011 - 04.2020
- Received inbound calls from residential consumers shopping for various services.
- Maintained top 15% of business to sustain Sales Professional V level.
- Mentored and assisted with training new hires and fellow peers.
- Actively built and managed strong customer relationships through daily interaction to support sales opportunities.
- Provided consultative guidance and expert advice to consumers about various products and services.
- Consistently surpassed sales targets through diligent follow-ups and a strong commitment to delivering value-added solutions tailored specifically for each client''s unique requirements.
Education
Graphic Design -
North Carolina A&T State University
Greensboro, NC12.2003
Skills
- Critical Thinking
- Salesforce proficiency
- Customer Presentations
- Client Relationship Building
- Customer rapport
- Interpersonal Skills
- Organizational Skills
- Pipeline Management
Accomplishments
- Maintained top 15% of business
- Sales Professional V (highest level of 5 tiers within company)
Timeline
Account Executive/Payments Specialist (SaaS)
ProfitSolv
03.2022 - Current
Home Advisor
Better Mortgage
05.2020 - 02.2022
Sales Professional V
Red Ventures
02.2011 - 04.2020
Graphic Design -
North Carolina A&T State University
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