TyZhere Blackmon
Raleigh
Summary
Sales professional with extensive multi-state insurance experience and a strong record in team coaching and leadership. Expertise in administrative operations, record-keeping, and workflow organization, driving sales performance and enhancing team productivity. Proven ability to optimize processes and achieve sales targets. Ready to apply sales and leadership skills in an administrative or sales leadership capacity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Health Sales Agent
TTEC(Temporary)
Remote
10.2025 - 02.2026
- Managed customer inquiries through various communication channels effectively.
- Utilized CRM systems to track customer interactions and maintain accurate records.
- Scheduled appointments and conducted follow-ups, consistently improving conversion rates.
- Coached and mentored sales agents to enhance team performance and elevate individual sales metrics.
Administrative Assistant
Davita Garden Oaks
Houston
08.2023 - 09.2025
- Managed patient and team records, ensuring 100% compliance with administrative standards.
- Coordinated daily operations, supply orders, and internal communications, improving clinic efficiency.
- Supported patient care while performing dialysis procedures.
- Assisted in onboarding new team members through paperwork and orientation sessions.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Supervising Agent
Globe Life Liberty National
Houston
08.2024 - 06.2025
- Recruited, trained, and developed new agents, resulting in faster ramp-up times and higher team sales
- Monitored performance, provided actionable feedback, and promoted high-performing agents
- Sold life insurance plans in worksite and individual markets, educating clients on billing and claims processes, contributing to increased client retention
- Facilitated team meetings to discuss goals and strategies.
Community Manager
American Campus Communities
Prairie View
01.2022 - 08.2023
- Supervised a residential building of 102 students, enhancing community engagement through events and programs.
- Managed front desk operations, payments, phone calls, and campus tours, streamlining administrative processes.
- Managed resident engagement programs to foster community relationships.
- Coordinated events and activities to enhance resident satisfaction and participation.
Education
Western Governors University - Healthcare Administration
Western Governors University
Remote03-2026
High school Diploma -
Joliet Central Highschool
Joliet, ILSkills
- Sales training and coaching
- Patient care
- Team leadership
- CRM management
- Administrative support
- Sales strategy development
- Cold calling
- Sales strategies
- Client relationship management
- Problem solving
- Professional communication
Certification
- Licensed Life & Health Insurance Agent
- Certified Nurse Aide (CNA)
- CPR & AED Certified
Relocation
Raleigh, NC, 02/01/26
Timeline
Lead Health Sales Agent
TTEC(Temporary)
10.2025 - 02.2026
Supervising Agent
Globe Life Liberty National
08.2024 - 06.2025
Administrative Assistant
Davita Garden Oaks
08.2023 - 09.2025
Community Manager
American Campus Communities
01.2022 - 08.2023
Western Governors University - Healthcare Administration
Western Governors University
High school Diploma -
Joliet Central Highschool