Assistant Manager
Domino's Pizza
- Led training initiatives, enhancing employee skills and confidence.
- Identified inefficiencies to propose actionable improvements for overall workflow.
- Developed contingency plans with team to address potential disruptions.
- Established open lines of communication with team for feedback and suggestions.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Generated repeat business through exceptional customer service.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Conducted performance evaluations, identifying areas for development and rewarding strong performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
