Tysheim Jones
Dunn,NC
Summary
Dedicated and dependable operations professional with more than eight years of experience supporting warehouse operations, manufacturing, transportation services, behavioral health, inventory management, direct client care, and high-volume food service. Known for reliability, professionalism, and a strong work ethic, with proven success in fast-paced, safety-focused environments. Skilled in freight handling, stocking, inventory control, food production, client transportation, behavioral support, and kitchen operations. CPR Certified, Crisis Prevention and Restraint Certified, and a Certified Caregiver committed to quality service, safe work practices, and operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Paraprofessional / Transportation Specialist
Serenity Therapeutic Services
Raeford
01.2026 - Current
- Supported individualized education plans by collaborating with educators and therapists.
- Assisted students with daily living skills, fostering independence and self-confidence.
- Implemented behavioral strategies to enhance student engagement and learning outcomes.
- Monitored student progress, providing feedback to teachers for instructional adjustments.
- Developed and maintained positive relationships with students, families, and staff members.
- Provided personalized care and support for individuals with special needs, ensuring safety and comfort.
- Developed and implemented individualized care plans to address specific physical and emotional requirements.
- Coordinated communication between families, healthcare professionals, and community resources to ensure continuity of care.
- Trained and mentored new caregivers on best practices in special needs support and client engagement strategies.
- Monitored client progress, documenting changes in behavior or condition to inform care adjustments as needed.
- Prepared meals and snacks and fed clients.
- Improved clients'' communication skills through tailored speech therapy exercises and activities.
- Participated in ongoing professional development opportunities to stay current on best practices for supporting the specific needs of each client population served.
- Arranged transportation and accompanied patients to doctors' offices and errands.
Lead Sales Associate
Walmart
06.2023 - 01.2026
- Led team in achieving sales goals through effective product placement and customer engagement.
- Trained and mentored new associates in sales techniques and store policies to enhance performance.
- Analyzed sales data to identify trends, optimize inventory levels, and improve product assortment.
- Developed promotional strategies that increased foot traffic and boosted seasonal sales performance.
- Monitored store operations to ensure compliance with safety standards and company procedures.
- Collaborated with management on inventory control measures to minimize shrinkage and maximize profitability.
- Resolved customer inquiries and complaints swiftly, enhancing overall shopping experience and satisfaction.
- Handled cash register operations and customer transactions to process payments.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Performed inventory control procedures to manage stock.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Cook
KFC Restaurant
05.2020 - 05.2023
- Describe your responsibilities and achievements in terms of impact and results. Use examples but keep it short.
- Operated cooking equipment to prepare and cook meals according to specifications.
- Maintained cleanliness and organization of kitchen areas, ensuring compliance with safety standards.
- Assisted in inventory management by monitoring stock levels and reporting shortages.
- Collaborated with team members to streamline food preparation processes for increased efficiency.
- Followed recipes and portion control guidelines to ensure consistent meal quality and presentation.
- Contributed to menu planning by providing feedback on customer preferences and seasonal ingredients.
- Supported restaurant sustainability initiatives by utilizing locally-sourced produce when available.
- Developed strong working relationships with suppliers, negotiating deals to secure high-quality ingredients at competitive prices.
- Boosted revenue by participating in special events such as catering functions or promotional activities.
- Contributed to a positive work environment by fostering open communication channels among team members regarding best practices and areas for improvement.
- Trained new staff members on proper cooking techniques, equipment usage, and kitchen safety procedures.
- Followed plant safety policies and procedures, actively performing risk assessments and demonstrating ownership of occupational hazard prevention.
- Cleaned and sanitized work areas, utensils and equipment.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Conducted market research to identify new sales opportunities and customer needs.
- Assisted in developing sales presentations and proposals for potential clients.
Warehouse Associate
Harbor Freight
01.2020 - 04.2020
- Describe your responsibilities and achievements in terms of impact and results. Use examples but keep it short.
- Assisted clients in understanding product features and benefits to enhance sales engagement.
- Collaborated with engineering team to provide accurate technical solutions for client inquiries.
- Demonstrated product functionality through presentations and live demonstrations to prospective customers.
- Analyzed customer feedback to identify areas for product improvement and feature enhancements.
- Supported sales team in preparing technical documentation and proposals for client projects.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Managed technical integration, systems engineering program management, customer support and program management.
- Operated forklifts and pallet jacks for efficient material handling.
- Assisted in inventory management, ensuring accurate stock counts and organization.
- Loaded and unloaded shipments, verifying accuracy against packing lists.
- Maintained clean and organized work areas to enhance productivity.
- Adapted quickly to changing priorities in a fast-paced warehouse setting.
- Consistently lifted materials weighing as much as 400 pounds.
Education
Bachelor of Arts - Art
North Carolina Centra University
Durham, NCHigh School Diploma -
Scotland High School
Laurinburg, NC06-2014
Skills
- Warehouse Operations & Distribution
- Freight Loading & Unloading
- Shipping & Receiving
- Inventory Management
- Manual Pallet Jack Operation
- Food Production & Manufacturing
- High-Volume Food Service
- Client Transportation
- Behavioral Support Services
- Customer & Client Service
- CPR Certified
- Crisis Prevention & Restraint Certified
- Workplace Safety Compliance
- Team Leadership & Training
- Small group and individual assistance
- Elderly care
- Housekeeping
Accomplishments
- Supervised team of 3 staff members.
- Collaborated with team of 4 in the development of Behavior Prevention Plans and T-Log Data.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- First Aid/CPR Certified
- Therapeutic Hold Certified
- Certified Paraprofessional
Timeline
Paraprofessional / Transportation Specialist
Serenity Therapeutic Services
01.2026 - Current
Lead Sales Associate
Walmart
06.2023 - 01.2026
Cook
KFC Restaurant
05.2020 - 05.2023
Warehouse Associate
Harbor Freight
01.2020 - 04.2020
Bachelor of Arts - Art
North Carolina Centra University
High School Diploma -
Scotland High School
ACTIVITIES
Use this section to highlight your relevant passions, activities, and how you like to give back. It’s good to include leadership and volunteer experience here, or show off important extras like publications, certifications, languages, and more.