Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyshanna Melvin

Benson

Summary

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Overview

8
8
years of professional experience

Work History

Receptionist

Liberty Commons
10.2024 - Current

Answering and transferring phone calls as needed while filing and organizing documentation

Cook

Liberty Commons Nursing and Rehabilitation Center
05.2023 - Current

Preparing and serving the meal (breakfast, lunch, or dinner) for residents while maintaining cleanliness and organization of kitchen and food preparation areas

PCA

Primary Health Choice
08.2017 - 06.2021
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored patient vital signs and reported changes to healthcare team.
  • Maintained cleanliness and organization of patient environments to promote well-being.
  • Educated patients and families on health management and wellness practices.
  • Collaborated with nursing staff to develop individualized care plans for patients.

Direct Support Professional

RHA
01.2017 - 03.2020


  • Provided personalized support to individuals with disabilities, enhancing daily living skills and independence.
  • Collaborated with multidisciplinary teams to develop and implement individual care plans tailored to client needs.
  • Monitored clients' progress and behavior, documenting observations for effective communication with healthcare professionals.
  • Assisted in crisis intervention strategies, ensuring safety and well-being of clients during challenging situations.

Education

South Johnston High School
Four Oaks, NC

No Degree - Pharmacy

Campbell University
Buies Creek, NC

No Degree - Nursing

Central Carolina Community College
Sanford, NC

Certificate - Clinical Medical Assisting

Martinsburg College
Martinsburg, WV
04-2025

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Timeline

Receptionist

Liberty Commons
10.2024 - Current

Cook

Liberty Commons Nursing and Rehabilitation Center
05.2023 - Current

PCA

Primary Health Choice
08.2017 - 06.2021

Direct Support Professional

RHA
01.2017 - 03.2020

South Johnston High School

No Degree - Pharmacy

Campbell University

No Degree - Nursing

Central Carolina Community College

Certificate - Clinical Medical Assisting

Martinsburg College
Tyshanna Melvin