HVAC Operator with extensive experience at Express Heating and Cooling, specializing in system diagnostics and energy management. Achievements include improved customer satisfaction through customized maintenance plans and effective training of junior staff. Strong commitment to safety and quality, with a focus on implementing eco-friendly practices in HVAC operations.
Overview
2026
2026
years of professional experience
Work History
HVAC Operator
Express Heating and Cooling
2015 - Current
Operated HVAC systems to maintain optimal temperature control and air quality.
Conducted routine inspections and maintenance on heating and cooling equipment.
Diagnosed HVAC issues, implementing repairs to minimize downtime.
Trained junior staff on safe operation procedures and equipment handling techniques.
Managed inventory of tools and parts for efficient job completion.
Developed customized maintenance plans tailored to client needs.
Ensured customer satisfaction by promptly addressing service calls and concerns.
Promoted sustainability through eco-friendly practices in HVAC operations.
Cell Leader
Bridgestone/Firestone Wilson, NC Plant
07.2000 - 03.2019
Directed daily production operations, promoting efficient workflows and compliance with safety standards.
Mentored team members in best practices and operational procedures.
Enhanced product quality through effective process improvement implementations that reduced waste.
Coordinated resolution of production issues with cross-functional teams for swift action.
Conducted safety inspections regularly to uphold regulatory compliance standards.
Monitored and analyzed equipment performance, prompting maintenance as needed.
Utilized production data to recognize trends, fueling continuous improvement strategies.
Recommended motivational techniques that elevated equipment performance and product quality.
Led daily production activities to ensure efficient workflow and adherence to safety protocols.
Trained and mentored team members on best practices and operational procedures.
Coordinated with cross-functional teams to resolve production issues promptly.
Monitored equipment performance and initiated maintenance requests as needed.
Analyzed production data to identify trends, driving continuous improvement initiatives.
Maintained regular communication within departments to plan and execute production goals.
Read and analyzed charts, work orders and production schedules to determine production requirements and evaluate current production estimates and outputs.
Mentored junior staff members through hands-on guidance in daily tasks as well as larger career development goals.
Coordinated with other Cell Leaders to ensure seamless integration of work processes across cells, resulting in improved overall plant performance.
Championed employee engagement initiatives within the cell that fostered a positive work culture and increased job satisfaction among team members.
Provided training to team members on industry standards, safety protocols, and equipment usage, enhancing overall skill sets within the cell.
Oversaw inventory management within the cell, optimizing stock levels to prevent shortages or excesses that could impact production schedules or budgets.
Trained and certified employees on various equipment operations.
Increased team productivity Number% through regular communication, recognition and feedback.
Developed strong relationships with cross-functional teams, fostering collaboration and ensuring smooth communication across departments.
HVAC Specialist
Goodman Heating and Cooling
02.2012 - 2015
Diagnosed and repaired HVAC systems, optimizing performance and energy efficiency.
Implemented preventive maintenance schedules, reducing system failures and extending equipment lifespan.
Collaborated with cross-functional teams to design customized HVAC solutions for clients.
Trained junior technicians on installation and troubleshooting best practices for HVAC systems.
Final Quality Inspector
Bridgestone/Firestone, Wilson, NC Plant
07.2000 - 03.2013
Conducted thorough inspections of finished products to ensure compliance with quality standards.
Utilized precision measuring tools to assess product specifications and detect defects.
Collaborated with production teams to identify and troubleshoot quality issues promptly.
Documented inspection findings and maintained accurate records for quality assurance purposes.
Reduced waste and rework costs by detecting non-conforming products early in the production process.
Managed organized records of inspection findings, allowing easy access for future reference or analysis purposes.
Promoted a culture of safety within the workplace, adhering strictly to company guidelines while performing tasks.
Streamlined inspection processes, resulting in increased productivity and reduced turnaround times.
Assisted in developing standardized procedures for consistent product evaluations across all inspectors.
Maintained up-to-date knowledge of industry best practices to ensure optimal inspection accuracy and effectiveness.
Ensured compliance with industry regulations by conducting thorough inspections and documentation of results.
Enhanced production efficiency through meticulous attention to detail in the inspection process.
Worked closely with the Quality Assurance team to address any discrepancies found during inspections, ensuring swift resolution.
Communicated with production team members about quality issues.
Inspected incoming and outgoing materials for accuracy and quality.
Inspected quality of products, taking note of functionality, appearance and other specifications.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Evaluated components and final products against quality standards and manufacturing specifications.
Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
Completed precise measurements using special tools.
Recorded inspection and test results on data sheets.
Monitored product quality at all stages of production process.
Followed standard operating procedures for inspections and tests.
Trained other workers in inspection and testing procedures.
Followed safety protocols while handling hazardous materials.
Provided feedback to production team regarding product quality.
Investigated customer complaints to take necessary corrective actions.