Tyree Watkins
MOORESVILLE
Summary
. Motivated Inside Sales Representative successful at exceeding outbound call performance benchmarks. Remains focused on increasing sales through expert customer outreach. Establishes phone presence, drives conversation by creating rapport and builds and maintains productive business relationships. Skilled Inside Sales Representative with a strong background in building customer relationships, driving product sales and enhancing revenue growth. Possess deep knowledge of CRM tools and direct marketing strategies. Notable strengths include ability to identify business opportunities, negotiate deals, and close sales while maintaining high levels of customer satisfaction. Past roles demonstrate consistent success in achieving sales targets and contributing to team goals.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
Sunstate Equipment Company
Concord
11.2024 - Current
- Managed customer accounts and maintained communication to ensure satisfaction.
- Resolved customer inquiries and issues promptly to enhance relationship management.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
- Maintained detailed records of customer interactions, orders and account status updates.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Delivered superior customer support to improve account retention rate.
Chef and Owner
Crisp Personal Catering LLC
08.2023 - 01.2025
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Organized and maintained new contacts and contracts.
- Submitted payroll and paperwork
- Developed and implemented fundamental tactics to utilize home kitchens for large events.
- Ordered equipment and service items for parties
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed day-to-day business operations.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Consulted with customers to assess needs and propose optimal solutions.
Chef and Owner
Crisp Catering
06.2018 - 06.2023
- Placed orders to restock items before supplies ran out.
- Maintained well-organized mise en place to keep work consistent.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Executive Chef and Owner
Mi Amiche
05.2021 - 10.2021
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
- Conducted regular evaluations of kitchen equipment and appliances, ensuring proper maintenance and timely replacement to maintain optimal operational efficiency.
- Developed strong relationships with vendors, negotiating competitive prices on ingredients and supplies.
- Created visually appealing plate presentations, enhancing the overall dining experience for patrons.
- Maximized profitability by effectively managing food costs through portion control and minimizing waste.
- Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
- Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Education
Associate of Arts - Restaurant And Culinary Management
The Art Institute of Charlotte
Charlotte, NC05.2011
High School Diploma -
East Lincoln High School
Denver, NC05.2008
Skills
- Food safety and sanitation
- Knife Skills
- Sales negotiations
- Account management
- Cooking techniques
- Food quality
- Effective Communications
- Workflow Optimization
- Communication skills
- Relationship building
- Adaptability to change
- Persuasive negotiator
Timeline
Inside Sales Representative
Sunstate Equipment Company
11.2024 - Current
Chef and Owner
Crisp Personal Catering LLC
08.2023 - 01.2025
Executive Chef and Owner
Mi Amiche
05.2021 - 10.2021
Chef and Owner
Crisp Catering
06.2018 - 06.2023
Associate of Arts - Restaurant And Culinary Management
The Art Institute of Charlotte
High School Diploma -
East Lincoln High School
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