Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Tynasia J. Davis

Goldsboro

Summary

Compassionate and versatile Medical Assistant with experience in clinical care, patient intake, laboratory support, and administrative functions. Skilled in leadership, customer service, and team management, blending healthcare expertise with supervisory retail experience. Dedicated to providing efficient, patient-focused support in fast-paced environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Floor Associate

Hibbett Sports
Mount Olive, NC
02.2025 - Current

• Assisted customers in selecting products and provided exceptional service to enhance shopping experience.

  • Maintained organized sales floor through effective merchandising and inventory management practices.
  • Collaborated with team members to ensure timely restocking of merchandise and product displays.
  • Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
  • Conducted regular inventory audits to maintain accurate stock levels and minimize discrepancies.

Medical Assistant

Polley Clinic of Dermatology
Goldsboro, NC
09.2025 - 05.2026
  • Assisted physicians with patient examinations and procedures, ensuring efficient workflow in a fast-paced environment.
  • Conducted patient intake processes, recording medical histories and vital signs accurately for thorough assessments.
  • Educated patients on skin care treatments and post-procedure instructions, improving compliance and outcomes.
  • Assisted dermatologists with patient examinations and procedures, ensuring optimal workflow and patient care.
  • Managed patient records, maintaining accuracy and confidentiality in electronic health record systems.

Delivery Associate

Couriers LLC
Kinston, NC
09.2023 - 09.2025
  • Coordinated timely deliveries to ensure customer satisfaction and retention.
  • Managed route optimization to enhance delivery efficiency and reduce operational costs.
  • Trained new associates on safety protocols and company procedures to maintain high service standards.

Team Lead

Walmart
Mount Olive, NC
06.2022 - 09.2023
  • Led cross-functional teams to enhance operational efficiency and improve workplace safety standards.
  • Developed and implemented strategic plans to optimize department performance and align with organizational goals.
  • Mentored team members, fostering a culture of continuous improvement and professional development.
  • Analyzed departmental workflows, identifying areas for process enhancement and cost reduction initiatives.
  • Coordinated resource allocation to meet production demands while minimizing downtime and maximizing output.
  • Established key performance indicators, tracking progress towards objectives and driving accountability across the team.

Certified Medical Assistant

UNC Primary Care
Goldsboro, NC
10.2020 - 05.2022
  • Managed patient intake processes and ensured accurate medical record documentation.
  • Assisted healthcare providers in clinical procedures and patient examinations.
  • Administered medications and performed routine lab tests to support patient care.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.

Patient Service Advocate

FastMed Urgent Care
Raleigh, NC
07.2019 - 09.2020
  • Facilitated patient check-in processes, ensuring accurate data entry and streamlined operations.
  • Coordinated insurance verification, enhancing patient understanding of coverage options and reducing confusion.
  • Managed appointment scheduling systems, optimizing workflow efficiency and minimizing patient wait times.

Education

High School Diploma -

Eastern Wayne High School
Goldsboro, NC

Associate of Science - Health Science, Medical Assisting

ECPI University
Raleigh, NC
06.2019

Skills

    Clinical Skills

  • Patient care & direct clinical support
  • Vital signs monitoring
  • EKG administration
  • Phlebotomy & specimen collection
  • Injections & immunization administration
  • CPR (Basic Life Support)
  • Assistance with clinical procedures
  • Laboratory & Diagnostics

  • Specimen handling & laboratory testing support
  • Medical terminology application
  • Infection control & OSHA compliance

    EHR & Administrative Support

  • EMR/EHR documentation & data entry
  • Patient intake & scheduling
  • Healthcare systems coordination
  • Compliance & Communication

  • HIPAA compliance & patient confidentiality
  • Patient communication & customer service
  • Conflict resolution & cross-cultural sensitivity
  • Operations & Team Support

  • Time management & multitasking
  • Administrative coordination
  • Team collaboration & training support

Certification

  • Registered Medical Assistant (RMA) | American Medical Technologists — Dec 2019 (ID#2904034)
  • Career Readiness Certificate (CRC) — Jan 2011
  • CPR/BLS Certified | American Heart Association

Accomplishments

CPR Certification through American Heart Association

Timeline

Medical Assistant

Polley Clinic of Dermatology
09.2025 - 05.2026

Sales Floor Associate

Hibbett Sports
02.2025 - Current

Delivery Associate

Couriers LLC
09.2023 - 09.2025

Team Lead

Walmart
06.2022 - 09.2023

Certified Medical Assistant

UNC Primary Care
10.2020 - 05.2022

Patient Service Advocate

FastMed Urgent Care
07.2019 - 09.2020

High School Diploma -

Eastern Wayne High School

Associate of Science - Health Science, Medical Assisting

ECPI University
Tynasia J. Davis