Tymerria Glenn
13409 Planters Row Drive
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Bojangles' Restaurants. Demonstrates exceptional cash handling and empathy, ensuring accurate transactions and personalized service. Achieved notable repeat business through professionalism and courtesy, showcasing a strong work ethic and integrity in every interaction.
Overview
4
4
years of professional experience
Work History
Cashier
Bojangles' Famous Chicken 'n Biscuits
07.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Babysitter
Family Members
01.2023 - 07.2024
- Developed routines to help children feel secure and comfortable.
- Organized fun activities and games to keep children engaged and entertained.
- Adapted to children's moods and needs to provide emotional support.
- Followed specific guidelines from parents regarding children's routines and preferences.
Cashier
Bojangles' Restaurants
05.2022 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Server
Smiths Soul Food
05.2021 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Mallard Creek Highschool
Charlotte, NC06.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Cash register operation
- Written and verbal communication
- Order taking
- Cash management
- Professionalism and courtesy
Timeline
Cashier
Bojangles' Famous Chicken 'n Biscuits
07.2024 - 01.2025
Babysitter
Family Members
01.2023 - 07.2024
Cashier
Bojangles' Restaurants
05.2022 - 12.2023
Server
Smiths Soul Food
05.2021 - 12.2022
High School Diploma -
Mallard Creek Highschool
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