Tyler Prigg
Charlotte
Summary
Detail-oriented professional with extensive experience in service coordination and customer relations. Skilled in time management and problem solving, consistently achieving high levels of customer satisfaction through efficient issue resolution and effective communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Road Service Coordinator II
Direct ChassisLink Inc.
Charlotte
11.2020 - Current
- Managed customer inquiries and resolved issues efficiently to maintain satisfaction.
- Monitored email and phone communication to provide prompt responses and solutions.
- Followed up with technicians and customers to receive and communicate status updates.
- Communicated with customers upon service completion to answer final questions and determine level of customer satisfaction.
- Reviewed invoices for accuracy prior to submission for payment processing.
- Assisted with billing and invoicing for services rendered.
Produce Associate/ Manager
Food Lion
Charlotte
07.2013 - 10.2020
- Managed daily operations in fast-paced produce department.
- Trained staff on proper handling and storage techniques for perishable goods.
- Implemented inventory management systems for efficient stock control.
- Oversaw staff scheduling to optimize department workflow and coverage.
- Developed promotional displays to enhance product visibility and customer engagement.
- Replenished, rotated and culled displays several times daily.
- Received produce deliveries and unloaded produce.
- Trimmed, washed, and bundled produce.
- Coordinated with other departments to ensure proper merchandising of produce items throughout store locations.
- Created promotional displays for seasonal or special occasions, increasing sales volume through marketing efforts.
Education
Associate of Science -
Central Piedmont Community College
Charlotte, NC05-2020
Skills
- Customer service
- Service coordination
- Issue resolution
- Time management
- Attention to detail
- Problem solving
- Staff training
- Effective communication
Accomplishments
Eagle Scout
Certification
AutoCad
Timeline
Road Service Coordinator II
Direct ChassisLink Inc.
11.2020 - Current
Produce Associate/ Manager
Food Lion
07.2013 - 10.2020
Associate of Science -
Central Piedmont Community College