Tyler Meredith
Bahama
Summary
Dynamic IT professional with a strong foundation in networking and customer service, dedicated to leveraging technical expertise for organizational success. Committed to continuous learning and professional growth within the industry, with a focus on contributing effectively to team objectives and enhancing operational efficiency. Proven ability to troubleshoot complex issues and deliver exceptional support, ensuring seamless user experiences. Eager to embrace new challenges that foster personal and professional development in the ever-evolving tech landscape.
Overview
23
23
years of professional experience
Work History
IT Technician Intern
Chapel Hill-Carrboro City Schools
06.2025 - Current
- Responded to technical support requests from end-users, resolving hardware, software, and network issues across multiple school sites
- Diagnosed and documented solutions to complex technical problems, improving resolution time and knowledge base accuracy
- Managed operating system and software deployments across enterprise devices, ensuring compliance with district standards and minimizing downtime
- Performed asset management tasks including inventory tracking and device labeling for laptops and peripherals
Driver
Ninth Street Bakery
12.2019 - 04.2025
- Maintained a wholesale delivery route to restaurants and grocery stores
- Responsible for loading and driving company van
- Made punctual and safe deliveries while being adaptable to provide customer service
- Ensured accuracy of product invoices and adjusted production to account for sales volume
Delivery Route Driver
Press Distribution
04.2015 - 08.2019
- Maintained a newspaper delivery route, 7 days a week, delivering to various stops on and around university campus
- Duties included organizing and packing papers in the warehouse
- Delivered papers on-time to both single copy accounts and bulk drops to businesses
- Kept organized records of returns and resolved any customer complaints
Delivery Driver
Papa John's Delivery Driver
02.2010 - 04.2013
- Worked as a delivery driver
- Responsible for the handling of cash
Engineer Assistant
WTVD ABC Channel 11
05.2009 - 09.2009
- Worked with the Engineering Department to resolve issues dealing with the digital TV transition
- Contacted and visited viewers with difficultly setting up equipment or receiving good reception
- Designed and maintained a database to keep track of viewer complaints and their resolutions
- Conducted signal analysis at various locations
- Organized data from signal analysis into detailed report
Employee
Pizza Hut
10.2006 - 05.2009
- Started as production team member/customer service representative
- Worked as a shift leader for 2 years, whose responsibilities were:
- Acted for 6 months as an Assistant Store Manager
- Responsible for either the opening or closing of the store and all operations during shift
- Responsible for cash as well as training of employees
- Responsible for creating employee schedules, inventory management, cash controls and weekly paperwork
Employee
Carolina Ale House
05.2004 - 08.2006
- Food Expeditor/Food Runner
- Responsible for communication between the wait staff and kitchen to ensure prompt and accurate food service
Lifeguard/Camp Counselor
BSA Camp Raven Knob
06.2002 - 08.2005
- Summer of '05: Assistant Area Director of camp waterfront
- Responsible for the safety of all campers and staff at the waterfront, in addition to instruction of classes as a counselor
Associate
Harris Teeter
10.2003 - 04.2004
- Employee positions worked (in order of promotion):
- Bagger/Customer Service
- Cashier
- Frozen Food/Dairy Assistant
Education
High School -
Northern High School
Durham, NC06.2004
Associate of Science - IT Network Management Program of Study
Durham Technical Community College
Durham, NC05-2026
Skills
- Solid understanding of networking principles
- Intermediate expertise in technical support
- Extensive knowledge of Windows
- Proficient in Linux and Mac OS
- Proficient in Microsoft Office Suite
- Proficient in HTML and Python
- Service-oriented communication
- Team leadership
- Customer issue resolution
Timeline
IT Technician Intern
Chapel Hill-Carrboro City Schools
06.2025 - Current
Driver
Ninth Street Bakery
12.2019 - 04.2025
Delivery Route Driver
Press Distribution
04.2015 - 08.2019
Delivery Driver
Papa John's Delivery Driver
02.2010 - 04.2013
Engineer Assistant
WTVD ABC Channel 11
05.2009 - 09.2009
Employee
Pizza Hut
10.2006 - 05.2009
Employee
Carolina Ale House
05.2004 - 08.2006
Associate
Harris Teeter
10.2003 - 04.2004
Lifeguard/Camp Counselor
BSA Camp Raven Knob
06.2002 - 08.2005
High School -
Northern High School
Associate of Science - IT Network Management Program of Study
Durham Technical Community College