Summary
Overview
Work History
Education
Skills
Timeline
Education and Training
Generic

Tyler Mathews

Wilmington

Summary

Highly organized and personable professional with 10+ years of leadership and hands-on problem-solving experience in the United States Marine Corps and customer-facing sales roles. Skilled in patient-style service, office administration, and team coordination. Adept at creating a welcoming environment, managing scheduling systems, and supporting clinical staff. Energetic, self-starter with excellent communication skills and a passion for helping others improve their health and well-being.

Overview

6
6
years of professional experience

Work History

Inside Sales Representative

Angi
02.2024 - 11.2024
  • Managed a pipeline of 400+ client accounts, coordinating calls, emails, and texts to meet daily outreach goals.
  • Delivered clear explanations of services, identified client needs, and closed one-call agreements averaging 2.9 hours of talk time per day.
  • Awarded Rising Star for top contract value among representatives with less than 6 months tenure.
  • Built strong rapport with customers and maintained accurate records in Salesforce CRM—skills directly transferable to patient scheduling and front-desk operations.

AllegiantVets SalesForce Intern

United States Marine Corps
08.2023 - 02.2024
  • Earned Salesforce Administrator certification; strengthened administrative, data-entry, and customer-relationship skills.

Explosive Ordnance Disposal Technician/Motor Transport Operator

United States Marine Corps
02.2019 - 09.2023
  • Supervised and mentored teams of 10+ personnel, ensuring operational safety and efficiency in high-pressure environments.
  • Coordinated logistics, vehicle operations, and preventive maintenance, demonstrating precision and reliability critical for clinic support roles.
  • Delivered training presentations and adapted communication for diverse audiences, enhancing ability to educate and comfort patients.

Education

Bachelor of Science - Exercise Science

University of North Carolina Wilmington
Wilmington, NC
05-2027

Certification - SalesForce Administrator

Coursera
01-2024

Certification - Explosive Ordnance/Bomb Disposal

Naval School Explosive Ordnance Disposal
02.2019

Certification and Licenses - Motor-Transport Operator

USMC Motor-Transport School
06.2014

High School Diploma -

George Wythe High School
Wytheville, VA
05.2013

Skills

  • Patient intake & administrative support
  • Front-desk scheduling & phone/email communication
  • Social media engagement & client outreach
  • Microsoft Office & Salesforce CRM
  • Critical thinking & rapid problem solving
  • Team leadership & training
  • Excellent time management and multitasking

Timeline

Inside Sales Representative

Angi
02.2024 - 11.2024

AllegiantVets SalesForce Intern

United States Marine Corps
08.2023 - 02.2024

Explosive Ordnance Disposal Technician/Motor Transport Operator

United States Marine Corps
02.2019 - 09.2023

Certification - SalesForce Administrator

Coursera

Certification - Explosive Ordnance/Bomb Disposal

Naval School Explosive Ordnance Disposal

Certification and Licenses - Motor-Transport Operator

USMC Motor-Transport School

High School Diploma -

George Wythe High School

Bachelor of Science - Exercise Science

University of North Carolina Wilmington

Education and Training

other,false,other
Tyler Mathews