Tyler Davison
Fletcher,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Patient Care Coordinator
Emerge Ortho
08.2023 - Current
- Manage sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times. Provide exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic. Enhance patient satisfaction by efficiently scheduling appointments and managing patient flow. Train new staff members on office procedures and protocols, ensuring consistency in patient care delivery. Greet and assist patients with check-in procedures. Provide excellent customer service to patients and medical staff.
Veterinary Technician
Cornerstone Animal Hospital
03.2020 - 03.2023
- Job duties expanded on previous experience and also included IVC placement in exotic mammals, preparation and administration of vaccines/injectable medication across multiple species, urinalysis and ear cytologies, monitoring patients under anesthesia, dental scaling and polishing, dental radiographs, blood draws, and client communication and exotic husbandry education.
Veterinary Assistant
Chapin Veterinary Hospital
03.2018 - 03.2020
- Job duties included gathering patient histories, vaccine administration, IVC placement, blood draws, medication preparation and administration, patient treatments, triage and post-operative patient discharge. Continued growth in technical skills while working as client care coordinator as needed.
Client Care Coordinator/Veterinary Assistant
Banfield Pet Hospital
01.2010 - 01.2018
- Utilized Banfield’s extensive formal training and educational opportunities to advance my career and skill set over the course of 8 years. Job duties included patient admission, client communications, and client care, answering incoming calls, organizing documents, ensuring proper records, as well as learning all components of Veterinary Assistant role - gathering histories, vaccine administration, client education, operating in-house laboratory equipment, safe and effective patient restraint.
Education
High School -
Dutch Fork High School
Irmo, SC06-2006
Skills
- Customer Service
- Social Skills
- Time Management Skills
- Fast Learner
- Animal Care
- Animal Handling
- Organization
- Client Communications
- Computer Skills
- Microsoft Office Proficient
- Cornerstone Proficient
- Works well under pressure
- IVC Placement
- Monitoring patients under anesthesia
- Veinpuncture
- Idexx Laboratories medical equipment
- Triage
- Appointment scheduling
- HIPAA compliance
- Critical thinking skills
Timeline
Patient Care Coordinator
Emerge Ortho
08.2023 - Current
Veterinary Technician
Cornerstone Animal Hospital
03.2020 - 03.2023
Veterinary Assistant
Chapin Veterinary Hospital
03.2018 - 03.2020
Client Care Coordinator/Veterinary Assistant
Banfield Pet Hospital
01.2010 - 01.2018
High School -
Dutch Fork High School
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