Tyhesia Morris
2308 Lanecrest Drive Charlotte
Summary
A compassionate, reliable team player & a hardworking human services technician & clerical specialist.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Eligibility Specialist
Mecklenburg County Department of social services
06.2023 - Current
- Provided assistance and information to customers applying for government assistance
- Verify customer’s information through paper documentation, researching, and phone calls to determine program eligibility
- Maintain basic knowledge of multiple social services programs
- Answer question ad respond to inquiries to deliver high level customer service
- Perform work in a high volume, fast-paced environment with continual customer interaction
Patient Safety Attendant
Atrium Health
10.2021 - 06.2023
- Worked as a patient attendant in a hospital setting monitoring & documenting on patients with high suicidal & safety risks. Assisted with meals & minor ADL’s.
Sterile Processing Tech
Atrium Health
11.2020 - 10.2021
- Performed sterile procedures on medical instruments for surgeries & medical diagnostic equipment. Also neatly arranged all equipment necessary for surgeons & scrub techs in a timely client manner.
Environmental Service Tech
Atrium Health
07.2016 - 11.2020
- Worked in janitorial services, cleaning & properly sanitizing patient rooms & hospital units. Provided a clean, pathogen-free environment for patients & employees.
Education
Associate of Applied Science - Human Services
Mitchell Community College
Statesville, NC05-2024
Diploma -
Crossroads Charter High School
Charlotte, NC06.2010
Skills
- Great communication skills
- Data entry
- Telephone etiquette
- Excellent clerical & documentation skills
- Inpatient/medical environment experience Bookkeeping skills
- Experience with faxing, sending mail/e-mails, & making phone calls
- Skilled with providing community assistance & case working training
- Knowledgeable with sanitation & sterilization medical equipment & environments
- Familiar with medical terminology & blood-borne pathogens
- Experienced with providing community-based resources to low-income citizens
- Fast typing skills
- Record & file management skills
- Microsoft office
Certification
- Certificate Social Work
- Graduation June 2024
- Basic Life Support (CPR)
Timeline
Eligibility Specialist
Mecklenburg County Department of social services
06.2023 - Current
Patient Safety Attendant
Atrium Health
10.2021 - 06.2023
Sterile Processing Tech
Atrium Health
11.2020 - 10.2021
Environmental Service Tech
Atrium Health
07.2016 - 11.2020
Associate of Applied Science - Human Services
Mitchell Community College
Diploma -
Crossroads Charter High School
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