Tyesha Ferguson
Charlotte
Summary
Results-driven Assistant District Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational improvement. Excel at communication, problem-solving, and adaptability, ensuring effective management and positive outcomes in challenging environments.
Overview
22
22
years of professional experience
7
7
years of post-secondary education
Work History
INTERIM ASSISTANT DISTRICT MANAGER / STORE MANAGER
Dollar Tree Stores
Charleston
01.2021 - Current
- Co-lead regional operations, improving store compliance and team efficiency in hitting strategic sales and development goals. Rehired by Dollar Tree for proven leadership and operational excellence demonstrated during earlier tenure with the company.
- Direct 16+ store locations, stepping into full leadership capacity during District Manager absences; entrusted with oversight of all district-level KPIs to support profitability of each store.
- Improve sales performance and team accountability through hands-on coaching and performance reviews.
- Develop frontline leaders, improve retention, and optimize staffing via hiring, onboarding, and succession planning.
- Audit store performance, ensuring compliance with safety, merchandising, and corporate standards.
- Minimize shrink and improve stock accuracy through standardized inventory monitoring practices and controls.
- Tyesha has been a standout store manager at Dollar Tree, consistently exceeding company expectations. She drove comp sales growth, tightly controlled labor and expenses, and delivered top profit results. Tyesha maintained one of the highest customer service scores in the district. She demonstrated strong leadership by coaching and motivating her team to meet and exceed goals. Her support extended across the district, where she helped improve underperforming stores while managing her own. Tyesha earned respect through her work ethic, team-first attitude, and measurable results. Dorothy B., District Manager, Dollar Tree
OPERATIONS SUPERVISOR
Lowe's
Chesterfield
01.2020 - 01.2021
- Directed daily front- and back-end warehouse operations, ensuring seamless flow of freight, equipment, and inventory while consistently meeting or exceeding all productivity and performance targets.
- Led a high-performing team through task delegation, floor monitoring, and process improvement, resulting in timely stock replenishment, optimized equipment usage, and enhanced workplace safety.
- Drove successful implementation of storewide retail projects by tracking progress, identifying obstacles, and aligning execution with business objectives and customer expectations.
- Facilitated cross-functional collaboration across departments, leveraging strong communication and problem-solving skills to align warehouse goals with broader organizational initiatives.
- Controlled freight flow with precision and strategic oversight, while coaching and developing team members to support a culture of accountability and operational excellence.
WAREHOUSE SUPERVISOR
Americold
South Plainfield
01.2017 - 01.2020
- Led end-to-end warehousing operations in this highly visible leadership role with direct responsibility for managing the activities of a team of 30+ warehouse associates to ensure all inbound, city, outbound freight operations, and related service results were achieved on time and within budget. Under leadership, the team exceeded production expectations.
- Successfully optimized inbound and outbound operations by supervising and coordinating the efficient unloading of inbound shipments, maintaining an orderly stacking of products, and ensuring accurate picking and staging of outbound shipments, resulting in the highest levels of quality and improved customer satisfaction.
- Selected, trained, and coached associates while educating and developing the entire team to maintain established company policies and procedures.
- Planned and monitored daily and weekly priorities and production plans while establishing productivity standards, policies, and procedures to manage performance results.
- Evaluated and recommended process changes that improved efficiencies and safety by identifying service level variances; proposed and implemented corrective plans of actions.
OPERATIONS MANAGER
Conns Home Furniture
Raleigh
01.2014 - 01.2017
- Spearheaded the sale of $1MM in consumer goods and implemented a $480K annual budget at this high-volume retail store location. Recruited, hired, and trained a team of 20+ high-performing employees to implement an array of short-term and long-term retail projects across the store.
- Directly managed 20 employees, along with 4,000 indirect reports within the territory; provided leadership, talent management, training, and development of staff to meet all sales and operations objectives.
- Expertly handled budgeting and expense monitoring, along with cash management of approximately $40K monthly sales and inventory of appliances, electronics, and furniture valued at more than $1M.
- Engaged and developed relationships with 100+ clients per month both online and in-store to facilitate new and repeat sales; continuously closed the sale, built contracts based on client preferences, and presented various merchandise to meet their unique buying needs.
DEPARTMENT MANAGER
Walmart
Charleston
01.2005 - 01.2014
- Coordinated grand openings, overseeing inventory management and launch logistics, ensuring seamless store transitions.
- Led 30+ associates, managing P&L, budget planning, and meeting sales objectives for the department.
- Managed store setups and layout changes, improving operational workflows and maximizing customer satisfaction.
- Managed store setups and layout changes to enhance operational workflows and elevate customer satisfaction.
Store Manager
Family Dollar
Charleston
01.2011 - 01.2012
Education
Master of Business Administration (MBA) -
University of Phoenix
Bachelor of Science - Business
University of Phoenix
Phoenix, AZ 01.2016 - 01.2020
Associate of Arts - Business Fundamentals
University of Phoenix
Phoenix, AZ 01.2016 - 01.2019
Skills
- Warehouse Operations Leader specializing in inventory control, freight coordination, and productivity optimization
- Logistics Supervisor with expertise in WMS systems, shipping/receiving, and distribution center management
- Operational Efficiency Driver cutting turnaround time and labor costs through process improvement
- Team Performance Coach managing high-performing crews to exceed KPIs and meet aggressive fulfillment goals
- Operations Management Shift Scheduling Staff Training & Coaching Cross-Functional Collaboration Safety Audits & Compliance Inventory Reconciliation Order Accuracy & Fulfillment Supply Chain Communication Fleet Coordination Cost Reduction Strategies Staff Retention & Engagement Equipment Maintenance Oversight Cross-Functional Team Leadership Budget & Cost Control Safety & Risk Management Continuous Process Improvement Staff Training & Development Vendor & Supplier Coordination HR Operations Management Quality Control & Assurance
- Technical Skills: ACIS, Kronos, HighJump, Adobe Acrobat, Point-of-Sale Systems, Zebra Handheld Devices, LRT Scanners, Sterling Stack, Genesis Stack, Thin Client, M2O, Smart, WMS, Microsoft Office (Word, Excel, PowerPoint)
Websites
Affiliations
Member, National Society of Leadership and Success Civic Engagements and Community Leadership
PROFESSIONAL DEVELOPMENT
- Project Management Certificate University of Phoenix
- Certificate in Human Resources Management University of Phoenix
- Leadership Training and Certification Lowes & XPO Logistics
Timeline
INTERIM ASSISTANT DISTRICT MANAGER / STORE MANAGER
Dollar Tree Stores
01.2021 - Current
OPERATIONS SUPERVISOR
Lowe's
01.2020 - 01.2021
WAREHOUSE SUPERVISOR
Americold
01.2017 - 01.2020
Bachelor of Science - Business
University of Phoenix
01.2016 - 01.2020
Associate of Arts - Business Fundamentals
University of Phoenix
01.2016 - 01.2019
OPERATIONS MANAGER
Conns Home Furniture
01.2014 - 01.2017
Store Manager
Family Dollar
01.2011 - 01.2012
DEPARTMENT MANAGER
Walmart
01.2005 - 01.2014
Master of Business Administration (MBA) -
University of Phoenix