Tyeesha Davis
Kinston
Summary
Certified healthcare professional with practical experience in patient care, hygiene, and mobility assistance. Adept at working in team environments and ensuring seamless workflows. Known for reliability, adaptability, and strong interpersonal skills that foster positive patient interactions. Skilled in vital sign monitoring, basic medical procedures, and maintaining clean and safe environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Nurse Aide
Harmony Hall Nursing & Rehab Center
02.2024 - Current
- Provided compassionate care and assistance with daily living activities for residents.
- Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.
- Reported observations of patient behavior, complaints, or physical symptoms to nurses.
- Documented patient care activities accurately, ensuring compliance with care plans.
- Feed patients or assist patients to eat or drink.
- Change bed linens or make beds.
- Assisted in maintaining a clean and safe environment in patient rooms and common areas.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Retail Mobile Expert
T-Mobile
12.2021 - 05.2022
- Delivered exceptional customer service, enhancing customer satisfaction and loyalty.
- Completed module trainings in-store to access new skills and processes and knowledge of technological systems and resources.
- Collaborated with team members to optimize sales strategies and promotions.
- Educated customers on product features, driving informed purchasing decisions
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Improved sales conversion rates by utilizing strong product knowledge and persuasive communication skills.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
Certified Nurse Aide
Cape Fear Valley Medical Center-Telemetry Med Surge
07.2020 - 11.2021
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
- Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
- Monitored vital signs and reported changes to nursing staff promptly.
- Facilitated efficient communication between healthcare professionals during shift handoffs by providing accurate updates on patient status.
- Supported residents with mobility challenges, enhancing their independence and comfort.
- Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.
- Upheld infection control and prevention policies across different patient-facing areas.
- Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
Online Grocery Associate
Walmart Supercenter
03.2020 - 07.2020
- Managed inventory levels to ensure product availability and minimize stockouts.
- Coordinated order fulfillment processes to enhance delivery efficiency and customer satisfaction.
- Trained new associates on operational procedures and safety protocols to maintain compliance.
- Optimized picking and packing workflows, improving turnaround time for online orders.
- Conducted quality checks on products prior to shipment to uphold company standards.
- Resolved customer inquiries regarding orders promptly, contributing to positive shopping experiences.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Certified Nurse Assistant
Dr. Saracino Gastroenterology
05.2015 - 08.2015
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient care areas, adhering to safety protocols.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Facilitated safe transportation within the facility using wheelchairs or gurneys when necessary for appointments or treatments.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
Parts Sales Manager
Auto Zone Auto Parts
05.2019 - 10.2019
- Fostered a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
- Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
- Managed inventory levels to optimize parts availability and minimize stockouts.
- Developed product knowledge training programs for sales staff to enhance customer service.
- Established and maintained relationships with key suppliers to ensure competitive pricing and quality.
- Implemented sales strategies resulting in increased market share within targeted regions.
- Implemented regular performance tracking and reporting which provided valuable insights for continuous improvement in sales strategies and processes.
- Ordered parts for customers, repair shops, and service departments.
Education
No Degree - Nursing
Lenoir Community College
Kinston, NC06.2009
High School Diploma -
Kinston High School
Kinston, NC06-2007
Skills
- Critical Thinking - Experienced
- Multitasking - Expert
- Patient Care - Expert
- Time Management - Skillful
- Computer - Experienced
- Basic life support
- Patient care
- Sales reporting
- Operational efficiency
- Customer engagement
- Order accuracy
- Team collaboration and leadership
- Time management efficiency
Certification
Human Resources Development - June 2013
CRC (Bronze) - June 2013
Timeline
Certified Nurse Aide
Harmony Hall Nursing & Rehab Center
02.2024 - Current
Retail Mobile Expert
T-Mobile
12.2021 - 05.2022
Certified Nurse Aide
Cape Fear Valley Medical Center-Telemetry Med Surge
07.2020 - 11.2021
Online Grocery Associate
Walmart Supercenter
03.2020 - 07.2020
Parts Sales Manager
Auto Zone Auto Parts
05.2019 - 10.2019
Certified Nurse Assistant
Dr. Saracino Gastroenterology
05.2015 - 08.2015
No Degree - Nursing
Lenoir Community College
High School Diploma -
Kinston High School
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