Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TY-SHAWN OLVERSON

Charlotte,NC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

1
1
Certification
4
4
years of professional experience

Work History

Scheduling & Operations Consultant (Contract)

Charters Communications, LLC
Charlotte, NC
04.2025 - 12.2025
  • Provided administrative and consultative support for telecommunication projects, coordinating interdisciplinary appointments and managing referrals.
  • Tracked customers’ availability, appointment cycles, and follow-up activities; maintained compliance with company policies.
  • Communicated with stakeholders to resolve scheduling conflicts and manage high-volume changes.
  • Enhanced scheduling efficiency and care coordination using strong business terminology and workflow documentation.

Project Coordinator — Healthcare Operations

Rom Technologies Inc.
04.2022 - 08.2025
  • Coordinated projects connecting patients and clinicians with health technology and scheduling across care models.
  • Supported workflow for clinicians and patients; documented patient interactions for quality assurance.
  • Utilized medical terminology and technical documentation in onboarding and patient care.
  • Delivered reports to clinical stakeholders summarizing efficiency and patient support metrics.

Lead Scheduling & Operations Specialist (Contract)

Linet Health Inc.
Charlotte , NC
11.2024 - 03.2025
  • Managed high-volume appointment scheduling, patient consults, and provider referrals using electronic systems.
  • Processed cancellations, rescheduling, and urgent conflicts with speed and accuracy.
  • Collaborated with doctors, nurses, and healthcare administrators to optimize provider availability.
  • Delivered timely communication to patients and clinical staff, resolving administrative concerns.

Administrative Assistant (Internship)

Bar Construction Co
Charlotte, NC
08.2021 - 12.2021
  • Supported procurement, subcontracts, change orders, insurance, bonds, and risk management.
  • Assisted with job cost tracking, coding invoices, receipts, and purchase orders.
  • Directed document control for drawings, specifications, and revisions.
  • Maintained organized financial and compliance records.

Education

Master of Business Administration -

University of Maryland Global Campus
Adelphi, MD
07-2026

Bachelor of Science - Health System Management

University of North Carolina at Charlotte
Charlotte, NC
12-2022

Skills

  • Power BI
  • SAP (Systems Application Products)
  • Microsoft Office Suite
  • Salesforce
  • UKG
  • Tableau
  • QuickBooks
  • Procore
  • Client Focus
  • Excellent Interpersonal Skills
  • Strong Oral & Written Communication
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Cross-functional team leadership
  • Capacity planning
  • Compliance
  • Organizational development
  • Workflow design
  • Multitasking
  • Reliability
  • Capacity planning
  • Compliance
  • Organizational development
  • Workflow design
  • Multitasking
  • Reliability

Certification

  • LinkedIn Learning – May 2026
  • Performing a Technical Security Audit and Assessment
  • Advanced Excel for Financial Planning and Analysis (FP&A)
  • Audit and Diligence Foundation

Timeline

Scheduling & Operations Consultant (Contract)

Charters Communications, LLC
04.2025 - 12.2025

Lead Scheduling & Operations Specialist (Contract)

Linet Health Inc.
11.2024 - 03.2025

Project Coordinator — Healthcare Operations

Rom Technologies Inc.
04.2022 - 08.2025

Administrative Assistant (Internship)

Bar Construction Co
08.2021 - 12.2021

Bachelor of Science - Health System Management

University of North Carolina at Charlotte

Master of Business Administration -

University of Maryland Global Campus
TY-SHAWN OLVERSON