Summary
Overview
Work History
Education
Skills
Timeline
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Ty Roberts

Fuquay-Varina,NC

Summary

Experienced Sales Development Representative with experience in driving sales and creating strong relationships with clients. Proven track record of meeting and exceeding sales goals and building an extensive network of clients. Skilled at utilizing CRM and sales automation software to identify, qualify, and build relationships with prospective customers.

Overview

12
12
years of professional experience

Work History

Sales Development Representative

Suki Ai
11.2024 - Current
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Developed successful strategies for identifying and converting prospective clients to long-term customers.
  • Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
  • Consistently hit quota of 125% or higher each month

Sales Development Representative

ProfitSolv
02.2024 - 11.2024
  • Performed targeted outbound calling to prospect sales opportunities.
  • Leveraged CRM to track and forecast activities.
  • Utilized CRM system to track customer interactions, analyze trends, and generate reports.
  • Met and exceeded monthly sales targets.
  • Prospected potential customers through cold calling, emailing, and social media outreach.
  • Implemented creative strategies to overcome objections and secure new business deals.
  • 75 dials per day leading to 50-60 meetings per month booked on a quota of 40 meetings held with a show rate of 90%

Sales Development Representative

Motive
02.2022 - 02.2024
  • Performed targeted outbound calling to prospect sales opportunities.
  • Maintained accurate records in CRM of outcomes of calls, conversations and follow-up steps.
  • Used product knowledge to reach out to potential customers and educate on value propositions.
  • Researched accounts and contacts for personalization data points.
  • Hit 115% of monthly quota and 175% of quarterly quota

Sales Representative

SASR Workforce Solutions
09.2021 - 02.2022
  • Supported sales plans by building strategies, proposals, and forecasts.
  • Overcame objections with successful product demonstrations and persuasive communication skills.
  • Developed strong customer relationships via cold calls, presentations, and lead management.
  • 110% quarterly quota attainment

Inside Sales Representative

Spectrum
01.2020 - 08.2021
  • Met sales goals consistently by qualifying leads, generating relationships, and elevating brand exposure.
  • Supported territory alignment by promoting core company brand offerings to new and established customers.
  • Processed customer orders and contracts efficiently to foster continuous satisfaction.
  • Mentoring new hires and help them get accustomed to the Spectrum culture and how the job works and what to expect.
  • Managed 30-35 incoming calls per day while hitting a daily mobile sales goal while hitting a daily mobile sales goal of 8.3%

Retail Business Consultant

Verizon
11.2016 - 10.2019

Greeted customers and asked open-ended questions to assess needs.

  • Captured consistent customer sales with friendly, knowledgeable support.
  • Drove sales success by building displays and merchandising attractive arrangements.
  • Partnered with retail store to help drive business sales and make the store one of the tops in the district.
  • Managing my funnel daily via Salesforce by prospecting calls, emails, and meetings.
  • Having local events for small businesses by showing appreciation for what they do and how Verizon could take them to the next level.
  • Consistently hitting quota on average of 130% or higher each month

Solutions Specialist

Verizon
04.2013 - 11.2016
  • Front facing customer service and sales.
  • Meeting daily and monthly quotas and hit multipliers to help the overall success of the store.
  • Prospecting my own funnel via phone calls, text messages and emails with existing and new customers.
  • Cash handling, credit card transactions, device setup and troubleshooting.
  • 150% quota attainment each month, top 3 rep in the district each month

Education

MBA -

Southern New Hampshire University
Hooksett, NH
06-2026

Master of Science (M.S.) - Sports Management

Southern New Hampshire University
Manchester, NH
2024

BACHELOR'S DEGREE -

Southern New Hampshire University
Online
01.2022

Skills

  • Cold-calling
  • Lead Qualification
  • Objection handling
  • CRM Management
  • Goal-oriented mindset
  • Leads Prospecting
  • Email outreach
  • Salesforce proficiency
  • Relationship Development
  • Effective Communication
  • Pipeline development
  • Competitor analysis

Timeline

Sales Development Representative

Suki Ai
11.2024 - Current

Sales Development Representative

ProfitSolv
02.2024 - 11.2024

Sales Development Representative

Motive
02.2022 - 02.2024

Sales Representative

SASR Workforce Solutions
09.2021 - 02.2022

Inside Sales Representative

Spectrum
01.2020 - 08.2021

Retail Business Consultant

Verizon
11.2016 - 10.2019

Solutions Specialist

Verizon
04.2013 - 11.2016

MBA -

Southern New Hampshire University

Master of Science (M.S.) - Sports Management

Southern New Hampshire University

BACHELOR'S DEGREE -

Southern New Hampshire University
Ty Roberts