Tucker Brown
Mooresboro
Summary
Dynamic leader with a proven track record at CKE Restaurant Holdings, adept in operations management and fostering team unity. Excelled in driving business growth, leveraging strong problem-solving skills, and building lasting client relationships. Achieved notable sales increases through strategic planning and leadership. Skilled in financial forecasting and customer service, ensuring operational excellence and team success.
Overview
7
7
years of professional experience
Work History
General Manager
CKE Restaurant Holdings
05.2018 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Insurance Agent
Allstate Corp
01.2023 - 02.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Met with customers to provide information about available products and policies.
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
- Generated leads through cold-calling, networking and other outreach methods.
- Finalized sales and collected necessary deposits.
Education
Associate Of Business Administration -
Cleveland Community College
Shelby, NCHigh School Diploma -
Pennfoster Highschool
Scranton, PA09.2017
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
Insurance Agent
Allstate Corp
01.2023 - 02.2024
General Manager
CKE Restaurant Holdings
05.2018 - Current
Associate Of Business Administration -
Cleveland Community College
High School Diploma -
Pennfoster Highschool
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