Tscharner Fennell
Lake Junaluska
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Experienced with preparing and presenting dishes with precision and creativity. Utilizes strong organizational and multitasking skills in high-paced kitchen environments. Knowledge of food safety and hygiene practices ensures consistently high-quality results.
Overview
7
7
years of professional experience
Work History
Garde Manger/Line Cook/Porter
Cataloochee Ranch
03.2023 - Current
- Maintained high standards of food safety and sanitation in all food preparation processes.
- Implemented creative garnishing techniques that improved visual appeal of plate presentations.
- Conducted quality control checks to ensure consistency in taste and presentation across all dishes.
- Ensured optimal freshness of ingredients through proper storage and rotation procedures, maintaining the highest quality standards.
- Responded to and managed guest concerns and complaints, establishing direct connections with customers and resolving conflicts when necessary.
Lift Operator/Kitchen Manager
Cataloochee Ski Area
11.2023 - 02.2024
- Operated ski lifts, ensuring safe and efficient transportation of guests across the mountain.
- Monitored lift operations, responding promptly to equipment issues and guest inquiries.
- Trained new lift operators on safety protocols and operational procedures to maintain high service standards.
- Collaborated with ski patrol to ensure guest safety during adverse weather conditions and emergencies.
- Conducted routine inspections of lift machinery, identifying maintenance needs to prevent downtime.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.
Line Cook
Crepe & Custard
01.2023 - 11.2023
- Prepared high-quality dishes in accordance with restaurant standards.
- Assisted in managing kitchen operations during peak service times.
- Trained new staff on cooking techniques and safety protocols.
- Monitored food quality and presentation, ensuring customer satisfaction with every dish.
Line Cook
Speckled Trout Restaurant & Bottle Shop
10.2021 - 05.2022
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Closing Manager
Jimmy John's Sandwiches
04.2021 - 10.2021
- Oversaw closing processes, ensuring compliance with company policies and industry regulations.
- Developed and implemented efficient workflows to optimize closing operations and improve turnaround times.
- Trained and mentored junior team members on best practices for closing transactions and customer interactions.
- Analyzed closing data to identify trends, leading to enhanced accuracy in forecasting and decision-making.
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
Ski Lift Operator
App Ski Mountain
10.2019 - 03.2021
- Operated ski lift machinery, ensuring safety and efficiency for all guests.
- Monitored weather conditions to adjust operations and maintain safe skiing environments.
- Trained new lift operators on safety protocols and operational procedures.
- Assisted guests with loading and unloading procedures, providing excellent customer service.
- Responded to emergencies effectively, coordinating with ski patrol for prompt assistance.
- Conducted routine inspections of lift equipment to identify maintenance needs proactively.
Soda Jerk
State Cinema - Newton NC
01.2018 - 05.2020
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
Associate of Applied Science - Wildlife Management, Forestry Technologies
Haywood Community College
Clyde, NCHigh School Diploma -
Discovery High School
Newton, NC04-2020
Skills
- Leadership qualities
- Knife skills
- Cooking techniques
- Product labeling
- Ingredient knowledge
- Sanitation practices
- Food presentation
- Allergen awareness
- Culinary creativity
- Plating techniques
- Recipe development
- Seasonal ingredients
Timeline
Lift Operator/Kitchen Manager
Cataloochee Ski Area
11.2023 - 02.2024
Garde Manger/Line Cook/Porter
Cataloochee Ranch
03.2023 - Current
Line Cook
Crepe & Custard
01.2023 - 11.2023
Line Cook
Speckled Trout Restaurant & Bottle Shop
10.2021 - 05.2022
Closing Manager
Jimmy John's Sandwiches
04.2021 - 10.2021
Ski Lift Operator
App Ski Mountain
10.2019 - 03.2021
Soda Jerk
State Cinema - Newton NC
01.2018 - 05.2020
Associate of Applied Science - Wildlife Management, Forestry Technologies
Haywood Community College
High School Diploma -
Discovery High School
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