Troy Shrum
Valdese
Summary
Dynamic team leader with a proven track record at Continental Automotive, excelling in coaching and mentoring to enhance performance. Recognized for fostering a collaborative environment and improving operations through meticulous attention to detail and effective conflict resolution. Committed to upholding workplace safety while driving team success.
Overview
6
6
years of professional experience
Work History
Team Lead
Continental Automotive
09.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Material Handler
Continental Automotive
08.2021 - 09.2023
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Leader
SUBWAY®Restaurants
03.2019 - 06.2021
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on Product or Service and assigned duties.
- Oversaw day-to-day activities of Number employees in Type establishment, fostering inspiring atmosphere to optimize employee experiences.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
Education
High School Diploma -
Western Piedmont Community College
Morganton, NC09.2018
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance monitoring
- Performance improvement
- Workplace safety
- Complaint resolution
Timeline
Team Lead
Continental Automotive
09.2023 - Current
Material Handler
Continental Automotive
08.2021 - 09.2023
Leader
SUBWAY®Restaurants
03.2019 - 06.2021
High School Diploma -
Western Piedmont Community College
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