Troy McCall
Charlotte
Summary
Dynamic sales and laboratory professional enhancing customer satisfaction through effective communication and teamwork. Known for optimizing workflow efficiency and maintaining high standards in equipment management. Builds strong relationships that encourage repeat business and support team success.
Overview
11
11
years of professional experience
Work History
Clinical Laboratory Assistant
Creative Testing Solutions
Charlotte
07.2025 - Current
- Prepared and processed specimens for analysis in a timely manner.
- Collaborated with healthcare professionals to facilitate timely communication of test results.
- Implemented improvements to streamline testing processes and enhance workflow efficiency.
- Maintained laboratory equipment, ensuring functionality and adherence to safety standards.
- Assisted in inventory management of supplies and reagents, supporting uninterrupted laboratory operations.
- Cleaned and sterilized laboratory equipment according to established protocols.
- Followed safety guidelines while working in the lab environment to ensure proper handling of hazardous materials.
Sales Associate
Walmart
09.2022 - 06.2025
- Guided customers in product selection and inquiries, improving shopping experience.
- Resolved customer concerns promptly, fostering loyalty and satisfaction within diverse clientele.
- Built relationships with customers to encourage repeat business.
- Arranged racks and shelves to enhance store visual appeal and promote merchandise.
- Monitored inventory levels through regular stock checks and timely replenishment.
Team Member
Bojangles' Famous Chicken 'n Biscuits
06.2015 - 09.2019
- Collaborated with team members to enhance productivity and ensure timely project completion.
- Assisted in daily operations, maintaining smooth workflow and compliance with safety protocols.
- Maintained cleanliness and organization of work areas to enhance efficiency.
- Tracked supplies and reported shortages to support effective inventory management.
Education
High School Diploma -
South Piedmont
Charlotte, NCSkills
- Specimen processing
- Team collaboration
- Laboratory safety protocols
- Equipment operations
- Equipment maintenance
- Inventory management
- Time management
- Task prioritization
- Multi-tasking strength
- Continuous improvement
- Problem solving
- Team collaboration
- Reliable and punctual
- Customer service
- Laboratory safety protocols
Languages
English
Affiliations
3D Graphics with Animations
Timeline
Clinical Laboratory Assistant
Creative Testing Solutions
07.2025 - Current
Sales Associate
Walmart
09.2022 - 06.2025
Team Member
Bojangles' Famous Chicken 'n Biscuits
06.2015 - 09.2019
High School Diploma -
South Piedmont