Troy Brocato
Charlotte
Summary
Principal Engineer with extensive experience at Charter Communications, specializing in innovative engineering design and process optimization. Expertise in Cisco technologies and network architecture, with a proven track record in mentoring teams and ensuring project success. Strong problem-solving abilities and dedication to excellence have led to significant improvements in operational efficiency and product delivery.
Overview
35
35
years of professional experience
6
6
Certification
Work History
Principal Engineer
Charter Communications
08.2015 - Current
- Responsible for technical management and mentorship for 10+ engineers.
- Responsible for developing engineering designs per specification of customer need.
- Responsible for developing Method of Procedures for installation of engineering designs.
- Responsible for implementation and documentation of engineering designs.
- Responsible for design and documentation of all systems for new product development.
- Responsible for break/fix procedures and process development.
Senior Systems Engineer
Black Box Network Services
Herndon
08.2013 - 01.2015
- Responsible for developing engineering designs according to Request for Proposal for the Government of the United States of America.
- Responsible for developing Method of Procedures for installation of engineering designs.
- Responsible for managing personnel to implement and install engineering designs.
- Responsible design, documentation, and operation of Interoperability Lab.
- Responsible for design and documentation of all virtualization systems for new product development.
- Responsible for design and documentation of all Software Defined Networking (SDN).
- Responsible for new product development between Black Box and partnered Companies (Microsoft, NEC, Dell, ETC …)
CHIEF ARCHITECT
The Select Group (TSG)
Reston
11.2012 - 08.2013
- Company Overview: Contract to Dell, Inc. (AppAssure)
- Responsible for developing automated demo system for multi-environment and multi-user scenario.
- Responsible design, documentation, and operation of Primary Data Center.
- Responsible for design and documentation of Compellent SAN, Multiple Dell M1000E Blade Center Compute Farm.
- Responsible for design and documentation of VMware ESXi, vCenter, vCloud Director, and VMware View installations in a multi-tenant environment.
- Responsible for design and documentation of Dell’s Gail Force Intelligent Automation for Cloud. Developed product and workflows to achieve complete automation from purchase to delivery.
- Responsible design and documentation of global networking as a provider in a multi-tenant environment.
- Responsible for troubleshooting and resolving any third tier issues regarding MPLS, IPSEC, BGP, OSPF, EIGRP, HSRP, VMware, Cisco ACS, and any other issue that could impact customer.
- Responsible for design and documentation of Dell’s Sonic Wall Firewalls and implementing threat analysis, process and resolution procedures.
- Contract to Dell, Inc. (AppAssure)
SENIOR NETWORK ARCHITECT
BroadSoft, Inc.
Gaithersburg
10.2008 - 11.2012
- Responsible for network design and documentation on a global VOIP and data network for daily operations.
- Responsible for design, documentation, and implementation of alterations to customers networks for adaptation of BroadWorks into existing infrastructures.
- Responsible for design, documentation and management of MPLS (VPN and Traffic Engineering) on BroadSoft’s global network to accomplish private internetworking and quality of service.
- Designed and implemented custom network management system for proactive threat detection and resolution of network failure.
- Design and implementation of security scope including Cisco ASA 5520, Juniper NetScreen, and FortiGate Firewalls.
- Designed and implemented BGP with a /16 subnet for the purpose of peering to Tier 1 Service Providers in order to build new business vertical with the offering of services to CLEC customers.
- Responsible for design of NetAPP SAN 76TB Fiber Channel and ISCSI.
- Responsible for design of Multiple Dell 10000 series blade center with VMWare ESXi vServers.
SENIOR NETWORK ARCHITECT / ENGINEER
Global Telecom Brokers / VDL, Inc.
Owings Mills
04.2003 - 10.2008
- Responsible for network design and documentation on a regional Voice over IP (VoIP) network as a CLEC for customer usage of primary business telephone lines and data circuits.
- Responsible for design, documentation, and implementation of forward transport mechanisms for delivery of customer circuits. T1, xDSL, DS3, etc.…
- Developed and managed a manned Network Operations center using Castlerock SNMPc and Adtran Total Access EMS. Responsible for all ATM links to Cisco 12008, 12012, 12016 backbone routers.
- Built and supervised team of qualified personnel to guarantee service level agreements.
- Managed a team of qualified Network Engineers to create a redundant, highly available, and low latency network for both wholesale and retail VoIP and Data customers.
- Responsible for the division and summarization of a /18 subnet.
- Responsible for design and development of ATM VP / VC mapping schemes.
- Responsible for design and development of QOS for proper delivery of customer service.
SENIOR NETWORK ARCHITECT / ENGINEER
Genuity, Inc. (GTE)
Columbia
06.2000 - 04.2003
- Responsible for network design and documentation on a Global Network for AOL.
- Responsible for 200+ OC192.
- Worked with and managed a team consisting of 10 engineers.
- Responsible for backbone, distribution layers, and access layers.
- Responsible for all ATM links to Cisco 12008, 12012, 12016 backbone routers.
- Managed 3600 and 6400 series switches.
- Worked in a team of two to design of AOL’s ADSL product line from backbone through customer premise.
- Designed, implemented, maintained Vitual Paths (VP) and Virtual Circuits (VC).
- Responsible for development and management of DSL integrated network for AOL.
- Responsible for development and management of multiple OC48 ATM links for providing backbone to multiple customers including: America Online, NetZero, FreeWeb, and other large ISP base.
SENIOR NETWORK ENGINEER
Alabanza Corporation
Baltimore
11.1999 - 06.2000
- Acted as Senior Network Engineer for Internet Service Provider.
- Worked with Cisco 7204, 7509 routers and Cisco 2411 switches in a Red Hat Linux environment.
- Responsible for network design and implementation on Campus / Backbone network consisting of 2000+ Red Hat Linux Servers.
- Programmed Cisco routers to uplink to Tier 1 providers including Access Lists, 4-DS3 and 2-OC3.
- Responsible for dealing with Arin for IP addressing.
- Dealt with all major Tier 1 providers for contract on OC3 and DS3’s.
- Designed a meshed core with IBGP and EBGP.
- Implemented IBGP for load balancing of routing tables for all Tier 1 Internet service providers.
- Implemented OSPF to distribute the BGP as far into the access layer as possible.
NETWORK MANAGER
Celera Genomics
Rockville
01.1999 - 10.1999
- Responsible for network design and documentation of a 7.6 Terabit backbone with Cabletron SSR8600 series Switch Routers.
- Developed the fully meshed core distribution layer and access layer utilizing OSPF multilink with bonding for redundancy and load balancing.
- Designed, developed, and maintained Celera’s Fiber Cabinet consisting of 280,000 connections.
- Designed network to deliver genomic information from DNA sequencers to Celera’s 1200+ Server Compute Farm.
- Developed and implemented Service Level Agreements (SLA).
- Managed two Cisco 7204 routers to deliver information to various external clients.
- Built and supervised team of qualified personnel to guarantee service level agreements.
- Designed and implemented Network Management using Spectrum, BMC Patrol and Netcool.
- Built and supervised team of qualified personnel to monitor Management Stations.
- Gathered and documented requirements for VPN delivery of product to customers.
- Negotiated with UUNET for OC3/BGP top tier connection.
- Negotiated with Frontier Communications for DS3/BGP summarized tier connection.
- Developed and managed $16M budget for network infrastructure.
SENIOR NETWORK ENGINEER (CONTRACT)
Injured Workers Insurance Fund
Towson
07.1998 - 01.1999
- Responsible for network design and maintenance.
- Developed IP structure and Ethernet LAN.
- Migrated company from Archnet to Ethernet.
- Developed network for document imaging.
- Environment consisted of 4000 end-users within a DEC environment.
- Supervised help desk operations in order to meet all business needs.
SENIOR NETWORK ENGINEER
ManTech Design and Development
Columbia
10.1997 - 05.1998
- Responsible for Microsoft NT network design and development for a wide range of external customers.
- Incorporated Eastman Software Document Imaging Systems into the existing platform.
MANAGER OF INFORMATION SYSTEMS LAN/WAN
Wrenn / Brungart Equipment Inc.
Charlotte
03.1995 - 09.1997
- Designed, implemented and monitored Corporate network and systems.
- Managed 10 employees consisting NT Administrator, Application Developers, Network Engineers, and Helpdesk Technicians.
- Designed and managed Corporate Intranet and Internet backbone.
- Responsible for product budget, selection and ordering for 47 sites.
ELECTRONICS ENGINEER
IBM
Charlotte
09.1992 - 03.1995
- Acted as Etching Designer to map out pathways for Printed Circuit Boards.
- Responsible for board layer designs.
OPERATION SPECIALIST
US Navy
06.1985 - 08.1989
- Coordinated daily operations for various Navy missions and exercises.
- Developed and implemented standard operating procedures for operational efficiency.
- Collaborated with cross-functional teams to enhance communication and workflow.
- Developed and maintained an efficient process for tracking inventory levels, ensuring accuracy of data.
- Monitored and analyzed performance metrics to identify areas for improvement.
- Maintained positive working relationship with fellow staff and management.
Education
Bachelor of Science - Electronic Engineering
Virginia Polytechnic Institute
Blacksburg, VA01.1992
Skills
- Microsoft Windows OS 98 to Windows 11
- DEC
- Solaris
- Cisco Routers 7200
- Cisco Routers 7500
- Cisco Routers 7600
- Cisco GSR 12008
- Cisco GSR 12012
- Cisco GSR 12016
- Cisco CSR Series Routers
- Cisco ASR Series Routers
- Cisco Switches 2600 Series
- Cisco Catalyst Switches from 3600 to latest
- Cisco Switches 6400
- Cisco Switches 6500
- Nexus (all models including current 9000 series)
- Red Hat Linux
- IP Access Lists
- BGP (IBGP and EBGP)
- OC3
- OC48
- OC192
- DS3
- DSL
- Fiber Optic
- OSPF
- MPLS
- ISIS
- EIGRP
- Cisco Firepower
- Cisco ACS
- Cisco IPS
- Snort
- Juniper IDP
- Juniper ISG
- Juniper SRX
Certification
- Certified Novell Network Engineer
- Certified Digital Unix
- Certified Enterprise Novell Network Engineer
- Certified Solaris
- Certified Microsoft Product Support Specialist
- Certified Red Hat Linux
- Certified Microsoft Systems Engineer
- Certified A+ Engineer
- Certified HP Advanced Systems Engineer
- Certified Net+ Engineer
- Certified Motorola Advanced Systems Engineer
- Certified Cisco Internetworking Engineer (CCIE)
- Brocade Certified Ethernet Fabric Professional (BCEFP)
- Brocade Certified Network Professional (BCNP)
- Brocade Cert Professional Converged Networking (BCPCN)
- Brocade Certified Professional Internetworking (BCPI)
- Brocade Distinguished Architect (BDA)
Phone Numbers
(980) 369-5707, (301) 728-1368, (720) 749-6789
References
References available upon request.
Timeline
Principal Engineer
Charter Communications
08.2015 - Current
Senior Systems Engineer
Black Box Network Services
08.2013 - 01.2015
CHIEF ARCHITECT
The Select Group (TSG)
11.2012 - 08.2013
SENIOR NETWORK ARCHITECT
BroadSoft, Inc.
10.2008 - 11.2012
SENIOR NETWORK ARCHITECT / ENGINEER
Global Telecom Brokers / VDL, Inc.
04.2003 - 10.2008
SENIOR NETWORK ARCHITECT / ENGINEER
Genuity, Inc. (GTE)
06.2000 - 04.2003
SENIOR NETWORK ENGINEER
Alabanza Corporation
11.1999 - 06.2000
NETWORK MANAGER
Celera Genomics
01.1999 - 10.1999
SENIOR NETWORK ENGINEER (CONTRACT)
Injured Workers Insurance Fund
07.1998 - 01.1999
SENIOR NETWORK ENGINEER
ManTech Design and Development
10.1997 - 05.1998
MANAGER OF INFORMATION SYSTEMS LAN/WAN
Wrenn / Brungart Equipment Inc.
03.1995 - 09.1997
ELECTRONICS ENGINEER
IBM
09.1992 - 03.1995
OPERATION SPECIALIST
US Navy
06.1985 - 08.1989
Bachelor of Science - Electronic Engineering
Virginia Polytechnic Institute
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