Tristan Drum
1831 33rd Ave NE, Hickory
Summary
Dynamic professional with a solid foundation in sales and interpersonal skills. Experienced in assisting customers, resolving inquiries, and driving product knowledge to enhance customer satisfaction and support business growth.
Overview
10
10
years of professional experience
Work History
Machine Operator
Carolina tape and supply
Hickory
08.2020 - Current
- Operated various machines to consistently deliver products to customers on or ahead of schedule.
- Verified product quality to meet customer specifications.
- Collaborated with team members on machine operations to enhance overall productivity.
- Monitored inventory and production data to ensure fulfillment of customer requirements.
- Adjust machine settings to complete tasks accurately.
Sales Associate
Fence IT
Sherrills Ford
05.2016 - 08.2019
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Guided customers in selecting lawncare items tailored to their specific needs.
- Resolved customer complaints professionally to enhance satisfaction.
- Provided accurate information about products, prices and services.
- Processed customer transactions accurately using point-of-sale systems.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted with organizing accounting records for accuracy.
Education
High School Diploma -
Saint Stephens High School
Hickory, NC05-2020
Skills
- sales
- customer support
- communication
- interpersonal skills
- analytical skills
- product support
Timeline
Machine Operator
Carolina tape and supply
08.2020 - Current
Sales Associate
Fence IT
05.2016 - 08.2019
High School Diploma -
Saint Stephens High School