Trisha Dye
Richlands
Summary
Dynamic and dedicated cashier with a proven track record at McDonald’s, excelling in customer service and cash management. Recognized for enhancing customer loyalty and streamlining checkout processes, while demonstrating strong work ethic and empathy. Committed to maintaining high standards of cleanliness and operational efficiency in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Cashier
Ollies Bargain Outlet
08.2014 - 12.2015
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Deli Worker
Food Lion
01.2014 - 06.2014
- Prepared and assembled deli products according to food safety standards.
- Operated slicers and other kitchen equipment to efficiently fulfill customer orders.
- Assisted in inventory management by tracking product levels and minimizing waste.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on proper food handling techniques and operational procedures.
- Ensured cleanliness of work area, adhering to sanitation protocols consistently.
- Monitored product quality, maintaining freshness and compliance with health regulations.
- Collaborated with team members to streamline workflow during peak hours, enhancing efficiency.
Cashier
McDonald’s
01.2013 - 12.2013
- Collaborated with team members to facilitate smooth store operations during peak hours.
- Learned product knowledge to assist customers in making informed purchasing decisions.
- Adapted quickly to changes in procedures and promotions, enhancing operational efficiency.
- Supported inventory management by restocking shelves and monitoring product availability.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Increased sales of promotional items by informing customers about current offers.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Cashier
Mack’s Market
01.2010 - 12.2012
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing excellent service and support.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash and credit transactions, ensuring accurate cash management practices.
Education
Cabell Midland High School
Ona West VirginiaSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Ollies Bargain Outlet
08.2014 - 12.2015
Deli Worker
Food Lion
01.2014 - 06.2014
Cashier
McDonald’s
01.2013 - 12.2013
Cashier
Mack’s Market
01.2010 - 12.2012
Cabell Midland High School