Trinity Henderson

Dynamic server with exceptional customer service skills honed at Olive Garden, adept at upselling high-profit items and enhancing guest experiences. Proficient in POS operation and cash handling, I excel in team collaboration and maintaining health and safety protocols, ensuring a welcoming atmosphere that drives repeat business. Highly skilled in customer service, with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences, and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for service excellence. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, increasing customer satisfaction and repeat business. Highly competent receptionist with experience in managing front office operations, including handling multi-line phone systems while greeting visitors. My strengths lie in strong organizational skills, the ability to multitask, and the ability to maintain a professional demeanor under pressure. Previous roles have significantly impacted the efficiency of improving administrative processes and enhancing customer service experiences.

• Bachelors In Business Administration with a concentration in Entreprenueship