Summary
Overview
Work History
Education
Skills
Timeline
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Trinidad Roman

Clayton

Summary

Versatile and reliable professional with experience in the military, corrections, residential rehabilitation, warehouse operations, and delivery services. Skilled in teamwork, leadership, and crisis management, with a proven ability to perform under pressure. Known for adaptability, strong work ethic, and commitment to safety and efficiency.

Overview

9
9
years of professional experience

Work History

FC Associate

Amazon
03.2024 - 09.2025
  • Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary
  • Conducted regular inventory audits to ensure accuracy and minimize discrepancies
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Analyzed customer data to identify trends and anticipate customer needs.

Monitor

Corecivic
07.2023 - 02.2024
  • Maintained database systems to track and analyze operational data through COATS, R3M, and ATTENTI.
  • Participated in quality improvement initiatives aimed at enhancing resident safety and satisfaction within the facility.
  • Maintained high levels of vigilance while monitoring multiple residents simultaneously, ensuring prompt identification of any changes in condition.
  • Mentored new staff members on proper monitor usage techniques and troubleshooting strategies for common issues encountered during daily operations.

Dispatcher

Streets at Southpoint
09.2022 - 05.2023
  • Improved response times by efficiently prioritizing and dispatching emergency calls.
  • Consistently met performance metrics for call handling, contributing to the overall success of the department.
  • Maintained updated and detailed records of calls in physical and electronic databases (MAXIMUS)
  • Directed dispatching, routing, and tracking of 4 fleet vehicles.

Teacher

DROPZONE KIDS LLC
03.2022 - 09.2022
  • Drop-in daycare facility with ages ranging from 6 months old to 12 years old.
  • Managed facility behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Supported in developing social skills through structured activities and positive reinforcement techniques.
  • Supported physical, mental, and social development using classroom games and activities.

Head Bartender

Penick Village
12.2021 - 05.2022
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons/residents
  • Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
  • Crafted special drink and cocktail menu items for seasonal offerings

Delivery Driver/Service Delivery Associate

Amazon DRT 8
10.2020 - 08.2021
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support OTR (on the road) or coverage during peak periods as needed.


Correctional Officer

Harnett Correctional Institution
11.2019 - 09.2020
  • Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
  • Observed and supervised inmates throughout visits, meal time, recreation, and phone calls.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.

Ammunition Specialist (89B)

United States Army
08.2016 - 11.2018


  • Identified diverse types of ammunition from small scale bullets to large scale rockets.
  • Improved ammunition storage safety by conducting regular inspections and implementing updated protocols.
  • Collaborated with logistics teams to ensure timely delivery of ammunition supplies to various military units in need.
  • Ensured proper disposal of hazardous materials from expired or damaged ammunition, maintaining environmental compliance standards.
  • Accurately completed all paperwork and documentation related to receiving and transfer of ammunition.

Education

Associate of Arts -

Wake Technical Community College
Raleigh, NC
05.2025

Bachelor of Arts - Philosophy

East Carolina University
Greenville, NC
05-2027

Skills

  • Scheduling
  • Microsoft Platforms
  • Behavior Management
  • Incident Reporting
  • Problem-Solving
  • Training and Development
  • Adaptability
  • Customer Service
  • Health and Safety
  • Effective Communication

Timeline

FC Associate

Amazon
03.2024 - 09.2025

Monitor

Corecivic
07.2023 - 02.2024

Dispatcher

Streets at Southpoint
09.2022 - 05.2023

Teacher

DROPZONE KIDS LLC
03.2022 - 09.2022

Head Bartender

Penick Village
12.2021 - 05.2022

Delivery Driver/Service Delivery Associate

Amazon DRT 8
10.2020 - 08.2021

Correctional Officer

Harnett Correctional Institution
11.2019 - 09.2020

Ammunition Specialist (89B)

United States Army
08.2016 - 11.2018

Associate of Arts -

Wake Technical Community College

Bachelor of Arts - Philosophy

East Carolina University

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Trinidad Roman