Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trinidad Roman

Clayton

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

8
8
years of professional experience

Work History

MONITOR 1

CORECIVIC
08.2023 - 02.2024
  • Maintained database systems to track and analyze operational data through COATS, R3M, and ATTENTI.
  • Participated in quality improvement initiatives aimed at enhancing resident safety and satisfaction within the facility.
  • Maintained high levels of vigilance while monitoring multiple residents simultaneously, ensuring prompt identification of any changes in condition.
  • Mentored new staff members on proper monitor usage techniques and troubleshooting strategies for common issues encountered during daily operations.

DELIVERY DRIVER

AMAZON DSPS
09.2022 - 08.2023


  • Locations vary from rural to urban with stops ranging from 50 - 200 and packages ranging from 70 - 250.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

DISPATCHER

STREETS AT SOUTHPOINT SECURITY
01.2023 - 05.2023


  • Maintain records through MAXIMUS software and monitor CCTV.
  • Improved response times by efficiently prioritizing and dispatching emergency calls.
  • Consistently met performance metrics for call handling, contributing to the overall success of the department.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Minimized potential conflicts between responding units by actively monitoring resources allocation.

TEACHER

DROPZONE KIDS LLC
03.2022 - 09.2022
  • Drop-in daycare facility with ages ranging from 6 months old to 12 years old.
  • Managed facility behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Supported in developing social skills through structured activities and positive reinforcement techniques.
  • Supported physical, mental, and social development using classroom games and activities.

Head Bartender

Penick Village
12.2021 - 05.2022
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons/residents
  • Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Properly discarded empty containers and discarded trash daily

DELIVERY DRIVER/DELIVERY ASSOCIATE

AMAZON DRT8
10.2020 - 08.2021
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support OTR (on the road) or coverage during peak periods as needed.

CORRECTIONAL OFFICER

HARNETT CORRECTIONAL INSTITUTION
11.2019 - 09.2020


  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
  • Observed and supervised inmates throughout visits, meal time, recreation, and phone calls.

AMMUNITION SPECIALIST (89B)

UNITED STATES ARMY
08.2016 - 11.2018
  • 8th Ordnance company of the 3rd ESC of the 264th Brigade
  • Identified diverse types of ammunition from small scale bullets to large scale rockets.
  • Improved ammunition storage safety by conducting regular inspections and implementing updated protocols.
  • Collaborated with logistics teams to ensure timely delivery of ammunition supplies to various military units in need.
  • Ensured proper disposal of hazardous materials from expired or damaged ammunition, maintaining environmental compliance standards.
  • Accurately completed all paperwork and documentation related to receiving and transfer of ammunition.
  • Handled inspection, inventory and issuance of ammunition to teams of soldiers.
  • Used software to manage inventory of materials and ammunition supply stock.

Education

Associate of Arts - Psychology

Wake Technical Community College
Raleigh, NC
05.2025

CERTIFIED CORRECTIONAL OFFICER -

RICHMOND COMMUNITY COLLEGE
06.2020

ADVANCE INDIVIDUAL TRAINING -

FORT LEE
12.2016

HIGHSCHOOL DIPLOMA -

RIDGE COMMUNITY HIGH SCHOOL
06.2016

Skills

  • Scheduling
  • Microsoft Platforms
  • Behavior Management
  • Incident Reporting
  • Problem-Solving
  • Training and Development
  • Adaptability
  • Customer Service
  • Health and Safety
  • Effective Communication

Timeline

MONITOR 1

CORECIVIC
08.2023 - 02.2024

DISPATCHER

STREETS AT SOUTHPOINT SECURITY
01.2023 - 05.2023

DELIVERY DRIVER

AMAZON DSPS
09.2022 - 08.2023

TEACHER

DROPZONE KIDS LLC
03.2022 - 09.2022

Head Bartender

Penick Village
12.2021 - 05.2022

DELIVERY DRIVER/DELIVERY ASSOCIATE

AMAZON DRT8
10.2020 - 08.2021

CORRECTIONAL OFFICER

HARNETT CORRECTIONAL INSTITUTION
11.2019 - 09.2020

AMMUNITION SPECIALIST (89B)

UNITED STATES ARMY
08.2016 - 11.2018

Associate of Arts - Psychology

Wake Technical Community College

CERTIFIED CORRECTIONAL OFFICER -

RICHMOND COMMUNITY COLLEGE

ADVANCE INDIVIDUAL TRAINING -

FORT LEE

HIGHSCHOOL DIPLOMA -

RIDGE COMMUNITY HIGH SCHOOL

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