Accomplished sales and business professional with a strong track record of exceeding sales goals and building lasting client relationships. Expertise in data analysis, forecasting, and problem-solving to enhance customer service and drive growth. Highly motivated self-starter with a passion for delivering exceptional results and identifying new business opportunities
Oversaw all daily operations of the full-service car wash ensuring smooth workflow, resulting in a increase in efficiency and reduced service times.
Trained and mentored a staff of 15 employees on best practices, safety protocols, and customer service that lead to a decrease in turnover and a 20% boost in customer satisfaction.
Implemented process improvements and cost-saving strategies, reducing overall operational expenses while maintaining high standard of service