Summary
Overview
Work History
Education
Skills
Timeline
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Trevor Pridgen

Whiteville,NC

Summary

Dynamic sales professional with a proven track record at Lowe's Home Improvement, excelling in relationship building and up selling. Recognized for exceeding sales targets and enhancing customer satisfaction through tailored recommendations and strategic sales plans. Adept at optimizing sales processes and fostering client loyalty, driving revenue growth in competitive environments.

Overview

3
3
years of professional experience

Work History

Sales Specialist - Flooring

Lowes Home Improvment
05.2025 - 06.2025
  • Built rapport with customers and assessed needs to make product recommendations and up sell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problem solving.
  • Provided first-rate service to all customers and potential customers.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
  • Exceeded sales targets by consistently meeting and surpassing monthly quotas.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Drafted, finalized and submitted paperwork to complete sales.
  • Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.

Sales Associate - Paint

Lowes Home Improvment
02.2025 - 05.2025
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Sales Specialist - Millwork

Lowes Home Improvment
09.2023 - 02.2024
  • Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
  • Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
  • Increased sales revenue by developing and implementing strategic sales plans.
  • Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.
  • Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
  • Expanded customer base with targeted prospecting and lead generation efforts.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Informed customers of promotions to increase sales productivity and volume.

Sales Associate - Plumbing

Lowes Home Improvment
08.2022 - 09.2023
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Education

High School Diploma -

South Columbus High School
Tabor City, NC
06.2022

Skills

  • Relationship building
  • Client relations
  • Customer service and care
  • Upselling and cross selling
  • Team collaboration
  • Sales process optimization
  • Performance tracking
  • Closing techniques
  • Sales strategy development

Timeline

Sales Specialist - Flooring

Lowes Home Improvment
05.2025 - 06.2025

Sales Associate - Paint

Lowes Home Improvment
02.2025 - 05.2025

Sales Specialist - Millwork

Lowes Home Improvment
09.2023 - 02.2024

Sales Associate - Plumbing

Lowes Home Improvment
08.2022 - 09.2023

High School Diploma -

South Columbus High School

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Trevor Pridgen