Trevor Orend

Data Center Technician

Cisco

02.2006 - Current

Managed data center operations, ensuring optimal performance and reliability of systems.
Conducted routine maintenance on racks and networking equipment to enhance uptime.
Moved and installed shelves, power strips, rails, servers, switches and other equipment.
Installed and managed structured cabling infrastructure.
Collaborated with team members to improve overall service delivery, resulting in increased client satisfaction ratings.
Accepted tasks and documented status using ticketing system, time reports and email.
Collaborated with cross-functional teams to streamline data center processes and workflows.
Mentored junior technicians, providing guidance on technical challenges and best practices.
Streamlined processes for hardware installation, saving time and reducing potential errors during deployment.
Dressed and labeled cables for easy identification and traceability.
Identified and reported problem devices and replaced defective parts.
Recorded received products into database using asset tags information, product manufacturer, model and serial number.
Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
Conducted inventory control and reported stock or receiving discrepancies identified when comparing inventory records with physical items or received products and packing slip.
Entered device locations and cable connections into database.
Maintained accurate inventory records for all data center equipment, facilitating efficient resource allocation and procurement decisions.
Played key role in disaster recovery drills, ensuring all staff were well-prepared for emergency situations.
Increased server rack density without impacting thermal performance, maximizing space utilization.
Enhanced network uptime by meticulously organizing and managing cable installations in data center.
Coordinated with vendors to ensure timely delivery and installation of data center equipment, avoiding project delays.
Developed and maintained comprehensive inventory records, streamlining asset management and reducing procurement times.
Troubleshot hardware and software issues, minimizing downtime for critical services.
Implemented safety protocols, fostering a secure working environment for team members.