Trevor Clifford
Wilmington,NC
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and Residents. Dedicated to collaborating with office staff and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with Vendors and local businesses for various needs.
Overview
5
5
years of professional experience
Work History
Property Manager
The Scion Group
01.2023 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Coordinated with legal counsel to resolve tenant disputes.
- Administered operations to handle needs of more than 400 tenants across 118 property units.
Assistant Community Manager
The Scion Group LLC
02.2022 - 01.2023
- Worked with maintenance staff to complete timely repairs and enhancements.
- Received and processed resident payments, and updated system accounts with latest information.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Met with residents to gather information and develop effective solutions.
- Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
- Evaluated property conditions and recommended improvements.
Leasing Manager
Asset Living
06.2021 - 01.2022
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Monitored performance of individual leasing agents and coached on successful strategies.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Trained leasing professionals on regulatory requirements, company policies and office procedures.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Explained terms of lease and amounts to be paid to tenants.
- Administered operations to handle needs of more than 816 tenants across 228 property units.
- Collected, completed and processed lease applications.
- Established key relationships with potential leasers and renters.
Resident Services Manager
Asset Living
01.2021 - 05.2021
- Communicated effectively with owners, residents and on-site associates.
- Kept properties in compliance with local, state and federal regulations.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Generated leads for sales and rental properties through guest card and referrals.
- Maintained relationships between property and staff via resident complaints, and transfer requests
Community Assistant
Asset Living
10.2019 - 12.2020
- Responded to all lead inquiries and interest in leasing with property
- Facilitated tours and calls regarding interest
- Represent North 38 and company values as guests and residents enter club house
- Consistently engage with North 38 residents and local community to promote property
Customer Sales Associate
Lowes Home Improvment
03.2019 - 08.2019
- Provided information on company offerings to promote products and services to customers.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Applied company standards to merchandise placements and presentations.
- Maintained specialized knowledge of departmental merchandise to support customer questions and inform buying decisions.
Skills
- Decision Making
- Complaints Investigation
- Local and State Laws
- Violation Resolution
- Operations Management
- Tenant and Owner Liaising
- Administrative Leadership
- Grounds and Facility Inspection
- Staff Coordination
- Sales and Marketing
- Multitasking and Prioritization
- Payment Processing
Timeline
Property Manager
The Scion Group
01.2023 - Current
Assistant Community Manager
The Scion Group LLC
02.2022 - 01.2023
Leasing Manager
Asset Living
06.2021 - 01.2022
Resident Services Manager
Asset Living
01.2021 - 05.2021
Community Assistant
Asset Living
10.2019 - 12.2020
Customer Sales Associate
Lowes Home Improvment
03.2019 - 08.2019
Similar Profiles
Tavaron FulwoodTavaron Fulwood
Maintenance Custodian at The Scion GroupMaintenance Custodian at The Scion Group
EVAN JOSEPH OLSONEVAN JOSEPH OLSON
Area Manager at The Scion GroupArea Manager at The Scion Group
Marlouise SiguenzaMarlouise Siguenza
Experience Team Member- Student Housing at The Scion Group LLCExperience Team Member- Student Housing at The Scion Group LLC