Trevonte Gaskins
Raleigh
Summary
Professional with strong background in community management, known for delivering results through effective team collaboration. Adept at managing resident relations, coordinating events, and ensuring smooth operations. Reliable and adaptable, skilled in conflict resolution, property management software, and fostering positive community environments. Consistently focused on achieving goals and meeting evolving needs of community.
Overview
6
6
years of professional experience
Work History
Assistant Community Manager
Greystar Property Management
Raleigh, NC
03.2025 - Current
- Received, processed, verified and reconciled invoices to complete payments and control expenses.
- Assisted in developing budgets for community-related projects or events, ensuring efficient use of resources.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Maintained accurate, current accounts by diligently pursuing rental payments.
- Minimized aging accounts by monitoring open balances and pursuing payments.
- Improved budgeting processes by collecting, compiling, and forecasting data.
- Balanced and reconciled discrepancies in financial records.
- Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
Assistant Community Manager
Greystar Property Management
Raleigh, NC
04.2021 - 03.2025
- Managed vendor relationships, negotiating contracts for services such as landscaping, pest control, and waste removal to maximize property appeal while staying within budget constraints.
- Collaborated with team members to develop new strategies for handling complex technical problems.
- Reduced call wait times by implementing effective time management techniques during high-volume periods.
- Processed applications efficiently by verifying income documentation, credit history checks, criminal background screens, ensuring compliance with fair housing regulations at all times.
- Aided in the development of leasing strategies for optimal tenant retention and minimized turnover rates.
- Streamlined rent collection processes, resulting in improved on-time payments and reduced delinquencies.
- Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
Marketing Manager
Greystar Property Management
Raleigh, NC
05.2019 - 04.2021
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Optimized website content for improved search engine rankings and increased web traffic.
- Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
- Conducted market research to identify trends, informing product development and positioning strategies.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Business Administration
Cary High
Raleigh, NC06-2012
Skills
- Deposit accounting
- Costumer Service
- Yardi software proficiency (Voyager, RentCafe, Screening Work)
- Software configuration
- Administrative support
- Operations management
- Project management
- Business administration
- Troubleshooting
- Client relations
- Payment collection
- Account Managing
Languages
English
Native or Bilingual
Timeline
Assistant Community Manager
Greystar Property Management
03.2025 - Current
Assistant Community Manager
Greystar Property Management
04.2021 - 03.2025
Marketing Manager
Greystar Property Management
05.2019 - 04.2021
Business Administration
Cary High