Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Trenton Kyle Rhodes

Hendersonville

Summary

Dynamic professional with a proven track record at Waste Pro USA, excelling in route planning and team leadership. Adept at enhancing customer satisfaction through effective communication and service optimization. Recognized for adaptability and problem-solving skills, ensuring safety compliance while driving operational efficiency. Committed to delivering exceptional results in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Swing Driver

Waste Pro USA Inc.
Arden
08.2024 - Current
  • Supported operational changes and route adjustments after Waste Pro USA acquired McMinn.
  • Adapted to changing routes or schedules as required by the employer.
  • Documented daily mileage, gas, and other data.
  • Communicated effectively with dispatch and customers to provide status updates.
  • Followed routes assigned by dispatchers to meet daily objectives.
  • Ensured vehicle cleanliness and performed regular maintenance checks.

Swing Driver

McMinn Waste
Hendersonville
02.2020 - 08.2024
  • Directed operations as lead driver for commercial and residential waste collection.
  • Optimized procedures to boost operational productivity.
  • Lead a team of 11 employees.
  • Enhanced customer support and managed route planning.
  • Ensured safe work practices by guiding new employees through procedures.

Car Sales Professional

Economy Honda Superstore / Mountain View
04.2018 - 09.2019
  • Greeting customers as they enter the car lot
  • Gaining a rapport with customers
  • Asking open ended questions which helps narrow down the customers search
  • Providing exceptional customer service and support while informing potential buyers of all features and benefits any vehicle, that may interest them, has to offer
  • Willing and able to close the sale and come to an agreement on final numbers
  • Following up with all buyers and non-buyers in order to insure no missed opportunities for a sale

Customer Service Specialist/Sales Representative

Comcast Xfinity
Chattanooga
09.2017 - 04.2018
  • Assist customers with issues in billing, services, technological support and security
  • Understand and answer any and all questions a customer may have
  • Offer new services and current promotions to increase CSI {Customer Satisfaction Index)
  • Responsible for nightly bank deposit, fellow co-workers register countdown and reconciling safe
  • Meeting monthly sales goals

Education

University of Tennessee at Chattanooga -

University of Tennessee at Chattanooga
Chattanooga, TN
05.2006

Graduate -

Hixson High School
05.2005

Skills

  • Route planning
  • Safety compliance
  • Customer communication
  • Team leadership
  • Problem solving
  • Dispatch coordination
  • Service optimization
  • Adaptability
  • Customer service
  • Organizational skills
  • Safe driving techniques

References

  • Jeremy McMinn - 828 329 7637
  • Johnny House - 828 230 7665
  • Ronnie Kilby - 828 713 7813

Timeline

Swing Driver

Waste Pro USA Inc.
08.2024 - Current

Swing Driver

McMinn Waste
02.2020 - 08.2024

Car Sales Professional

Economy Honda Superstore / Mountain View
04.2018 - 09.2019

Customer Service Specialist/Sales Representative

Comcast Xfinity
09.2017 - 04.2018

University of Tennessee at Chattanooga -

University of Tennessee at Chattanooga

Graduate -

Hixson High School
Trenton Kyle Rhodes