Trentin Tetstone
Burlington
Summary
Achieved high customer satisfaction ratings through effective communication and problem resolution. Enhanced operational efficiency by applying hands-on expertise in HVAC systems. Delivered solutions that improved service quality and customer experience.
Overview
4
4
years of professional experience
Work History
HVAC Installer
Barber Heating & Air
Burlington, NC
08.2025 - Current
- Installed HVAC systems in residential and commercial settings, ensuring compliance with industry standards.
- Conducted routine maintenance and repairs on existing HVAC units to enhance performance and efficiency.
- Collaborated with team members to troubleshoot complex issues and implement effective solutions.
- Educated clients on system operation, maintenance tips, and energy-saving practices for optimal use.
- Assisted in the installation of ductwork, ensuring proper airflow and system efficiency across projects.
- Streamlined installation processes by introducing new techniques that reduced time spent on projects.
- Assembled air ducts, pipes, discharge valves, and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
Assistant Manager
TCHEM Industrial Services
Kernersville, NC
05.2024 - 02.2025
- Dedicated and results-driven Assistant Manager with extensive experience in overseeing daily operations and supporting the management team. Proven ability to lead and motivate staff, manage inventory, and ensure exceptional customer service. Strong problem-solving skills and a commitment to improving efficiency and productivity.
- Key Responsibilities:
- Assist the manager in daily operations, including scheduling, inventory management, and staff supervision.
- Train, mentor, and motivate team members to achieve performance goals and maintain high service standards.
- Handle customer inquiries and complaints, ensuring a positive and satisfactory resolution.
- Monitor sales performance and implement strategies to meet or exceed sales targets.
- Oversee cash handling procedures, ensuring accuracy and compliance with company policies.
- Conduct regular inventory checks and manage stock levels to prevent shortages and overstock situations.
- Ensure compliance with health, safety, and company regulations.
- Skills:
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Proficient in inventory management and point-of-sale systems.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Strong problem-solving and decision-making skills.
- Detail-oriented with a focus on accuracy and efficiency.
Lube Technician
Oakleys auto worx
Greensboro, NC
11.2023 - 05.2024
- Experienced Lube Technician with a strong background in automotive maintenance and repair. Skilled in performing oil changes, tire rotations, fluid checks, and other routine vehicle maintenance tasks. Adept at diagnosing minor mechanical issues and providing top-notch customer service. Proven ability to work efficiently in a fast-paced environment while maintaining a high level of attention to detail and safety standards.
- Key Responsibilities:
- Conduct oil changes, tire rotations, and fluid checks on a variety of vehicle makes and models.
- Inspect and replace air filters, wiper blades, and other minor components as needed.
- Perform basic diagnostics and identify potential issues for further investigation.
- Maintain a clean and organized work area, ensuring all tools and equipment are properly stored.
- Communicate effectively with customers to explain services performed and recommend additional maintenance.
- Adhere to all safety protocols and procedures to ensure a safe working environment.
- Skills:
- Proficient in the use of automotive diagnostic tools and equipment.
- Strong understanding of vehicle maintenance and repair procedures.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team.
- Detail-oriented with strong organizational skills.
Laborer
Raiford Tetstone
Ramseur
01.2022 - 11.2023
- Hardworking and reliable Laborer with hands-on experience in scrap metal recycling. Skilled in sorting, processing, and handling various types of metal materials. Strong understanding of safety protocols and environmental regulations. Capable of operating heavy machinery and tools to efficiently manage scrap metal operations.
- Key Responsibilities:
- Sort and process different types of scrap metal, including ferrous and non-ferrous materials.
- Operate heavy machinery such as forklifts, balers, and shears to move and process scrap metal.
- Load and unload scrap metal from trucks and containers.
- Ensure proper handling and disposal of hazardous materials in compliance with safety and environmental regulations.
- Maintain a clean and organized work area to promote safety and efficiency.
- Assist in inventory management and record-keeping for incoming and outgoing materials.
- Perform routine maintenance on equipment and report any issues to supervisors.
- Skills:
- Proficient in operating heavy machinery and hand tools.
- Strong understanding of safety procedures and environmental regulations.
- Ability to work in a physically demanding environment.
- Excellent teamwork and communication skills.
- Attention to detail and strong organizational skills.
- Basic knowledge of different types of metals and their properties.
Education
Diploma - school sports
Eastern Randolph High
06.2020
Skills
- Enabled strategic decision-making to drive project objectives and enhance team alignment
- Leveraged communication expertise to optimize team interactions and project results
- Streamlined multiple responsibilities simultaneously to optimize operational efficiency
- Streamlined task execution to ensure adherence to tight deadlines and sustain operational flow
- Executed strategic time management techniques to enhance operational efficiency
- Assisted project teams in aligning tasks with strategic goals Supported collaboration across departments to improve project results Contributed to initiatives that enhanced team productivity and performance
- Implemented adaptive strategies to effectively navigate dynamic work environments
- Cultivated a collaborative environment to drive team performance and productivity
- Embraced new concepts and technologies to elevate team performance
- Utilized critical thinking and analytical skills to resolve complex issues and improve operational efficiency
- Managed transportation operations for tractor-trailer fleet, assisting in route planning for timely deliveries Collaborated with logistics teams to support supply chain efficiency Guided new drivers through safety protocols and operational procedures
- Assisted in managing logistics for heavy lifting operations to meet project deadlines Collaborated with team members to improve workflow during physically demanding tasks Contributed to the development of safety and efficiency strategies in lifting procedures
- Oversaw cash handling operations to ensure financial integrity and security
- Assisted in managing customer service operations to enhance response times and service quality Supported development of training programs for staff to improve customer interaction skills Aided in implementing feedback mechanisms to promote ongoing improvement in service delivery
- Assisted in managing cash register operations to improve customer service interactions Supported team members in processing transactions and engaging with customers effectively Aided in establishing best practices for cash handling and register upkeep
- Ensured timely delivery of goods and services by implementing skilled driving practices
- Assisted in loading and unloading operations to improve workflow and resource use Supported logistics teams in meeting delivery schedules for goods Aided in implementing inventory management practices to boost operational efficiency
Timeline
HVAC Installer
Barber Heating & Air
08.2025 - Current
Assistant Manager
TCHEM Industrial Services
05.2024 - 02.2025
Lube Technician
Oakleys auto worx
11.2023 - 05.2024
Laborer
Raiford Tetstone
01.2022 - 11.2023
Diploma - school sports
Eastern Randolph High