Travis Voelker
Wendell
Summary
Results-driven professional with hands-on experience in HVAC distribution sales support and order management. Proficient in procurement processes, vendor coordination, quotation preparation, inventory/backorder management, and fostering strong customer/contractor relationships. Currently pursuing education in Global Supply Chain Management. Eager to transition into supply chain or procurement roles to apply transferable skills in order fulfillment, logistics coordination, leadership, and operational efficiency. Accommodating inside sales representative brings several years in retail and phone sales. Strong collaborator possessing outstanding organizational, analytical and problem-solving abilities. Recognized for maintaining patience to minimize customer dissatisfaction and increase customer loyalty.
Overview
6
6
years of professional experience
Work History
Inside Sales Representative
Handy Distribution
Garner
06.2023 - Current
- Managed full-cycle order processing and procurement, including preparing quotations, inputting orders into ERP systems, generating delivery tickets, and coordinating direct shipments of non-stock materials from manufacturers to ensure timely fulfillment.
- Served as primary contractor contact, providing technical HVAC support, advising on backorders/shipment ETAs, building rapport, and maintaining high customer satisfaction in a competitive market.
- Prospected new accounts, followed up on bids, gathered competitive market intelligence, and collaborated with sales team on opportunities, status updates, and credit alerts.
- Ensured accuracy by reviewing paperwork for major product lines, maintaining submittals/literature, supporting daily warehouse order pulling, and traveling for customer meetings and training.
Varsity Baseball Coach
Wake Forest High School
Wake Forest
01.2020 - 01.2025
- Coached varsity baseball team to consistent postseason success, advancing to playoffs in all four years (2021-2024 seasons) and achieving state runner-up finish in 2023.
- Developed student-athletes through structured training programs, mentored on discipline, teamwork, goal-setting, and resilience; managed logistics, schedules, and stakeholder communication with players, parents, and school administration.
Bartender
Bowstring Pizza and Brewyard
Raleigh
11.2021 - 12.2024
- Provided high-volume customer service in a fast-paced environment, managing inventory stocking, order accuracy, and end-of-shift financial closeouts including sales calculations and tip distribution.
- Trained new hires on operational procedures, enhancing team efficiency and service consistency.
Education
Associate in Applied Science - Global Supply Chain Management
Wake Tech Community College
Raleigh, NC12-2028
High School Diploma -
Wake Forest High School
Wake Forest, NC06-2018
Some College (No Degree) - Science, Air Conditioning, Heating & Refrigeration Technology
Wake Tech Community College
Raleigh, NCSome College (No Degree) - Bachelor of Science in Criminal Justice
Emmanuel College
Franklin Springs, GASkills
- Procurement and order management
- Vendor coordination and quotations
- Purchase order processing
- ERP systems expertise
- Supply chain and logistics
- Inventory control strategies
- Backorder management
- Direct shipment coordination
- Delivery management
- Leadership development
- Coaching and mentoring
- Training and performance management
- Goal setting
- Customer and supplier relations
- Rapport building skills
- Technical support expertise
- Bid follow-up strategies
- Prospecting techniques
- Microsoft Office proficiency
- Time management skills
- Process accuracy improvement
- Warehouse operations management
- Market intelligence analysis
Timeline
Inside Sales Representative
Handy Distribution
06.2023 - Current
Bartender
Bowstring Pizza and Brewyard
11.2021 - 12.2024
Varsity Baseball Coach
Wake Forest High School
01.2020 - 01.2025
Associate in Applied Science - Global Supply Chain Management
Wake Tech Community College
High School Diploma -
Wake Forest High School
Some College (No Degree) - Science, Air Conditioning, Heating & Refrigeration Technology
Wake Tech Community College
Some College (No Degree) - Bachelor of Science in Criminal Justice
Emmanuel College