TRAVIS BURGESS
Charlotte
Summary
Medical review examiner offering 13years of client-focused service, project management, and business-generating content production. Skilled professional with core strengths in leadership and goal alignment across teams and external agencies. Proficient at cultivating and retaining key client relationships and business partnerships.
Overview
13
13
years of professional experience
Work History
Drug Test Reviewer
MRO EXPRESS
12.2020 - Current
- Review positive drug screens results for over 21,000 clients in the US and Canada
- Assisted Chief MRO to review drug screens for Department of Defense
- Report positive results for DOT drivers if they hold CDL in reportable states
Life Insurance Specialist
ALLSTATE
03.2018 - 12.2020
- Assisted customers with Life Insurance Policy amendments
- Completed withdrawal requests from life insurance policies
- Educated customers on the status of their life insurance policies
Medical Review Office Assistance
HIRERIGHT
12.2011 - 03.2018
- Reviewed positive drug screens for over 10,00 clients in US
- Assisted Chief MRO to review drug screens for DOT truck drivers
- Reported positive results for DOT drivers if they hold CDL in reportable states
- Assisted Chief MRO with setting up Shy-bladder and Opiate Evaluations per regulation
Education
Bachelor of Arts - Sociology, Political Science
University of North Carolina Charlotte
Charlotte, NC12.2024
Associate of Applied Science - Accounting
Stanly Community College
Albemarle, NC05-2013
Skills
- Critical analysis
- Problem-solving
- Production deadlines
- Account updating
- Courteous demeanor
- Product and service solutions
Timeline
Drug Test Reviewer
MRO EXPRESS
12.2020 - Current
Life Insurance Specialist
ALLSTATE
03.2018 - 12.2020
Medical Review Office Assistance
HIRERIGHT
12.2011 - 03.2018
Bachelor of Arts - Sociology, Political Science
University of North Carolina Charlotte
Associate of Applied Science - Accounting
Stanly Community College
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